Customer-orientated, strategic-thinking operational professional with over 12 years of experience in a fast-paced environment. With a clean background record and solid work history in Automotive & Transportation positions. Led by example to provide first-class customer care. Motivated, mentored, and incentivized teams to achieve productivity and performance targets. Proficient in operations and ability in securely handling customers with maximum efficiency. Offering a decade of experience and vehicle maintenance knowledge. Service management professional, recognized for commitment to high standards and delivering impactful results. Adept at overseeing service operations, improving customer satisfaction, and leading teams to achieve goals. Known for flexibility and reliability in dynamic environments. Key skills include conflict resolution, team leadership, and operational efficiency.