Muhammed Godil
Milton,Ontario
Summary
Dynamic Sales Associate with a proven track record at Broadway Fashion, excelling in customer engagement and exceeding sales goals. Skilled in negotiation and equipped with exceptional customer service abilities, consistently enhancing customer loyalty and satisfaction. Demonstrates strong time management and problem-solving skills, contributing to team success and sales achievements. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Sales Associate
Broadway Fashion
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Specialized in selling high-end clothing, ensuring every customer was well taken care of and had a positive in-store experience.
- Proven track record of meeting or exceeding monthly sales targets through strong relationship-building and customer engagement.
- Utilized point-of-sale systems for transaction handling, ensuring accuracy and efficiency.
- Collaborated with team members to hit monthly sales goals and improve overall store performance.
- Developed strong communication and customer service skills, enhancing customer loyalty and satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Sales Associate
Adidas Outlet
01.2022 - 02.2023
- Greets and receives customers in a welcoming manner
- Serves customers by helping them select items
- Drive sales through engagement of customers, suggestive selling and sharing product knowledge (helping out with specific sizes )
- Active Listening to ensure the customer that you are with them throughout the process of them buying an item
- Assisted around 30 customers per day to help and achieve the weekly budget/target goal required.
- Providing and assisting information and specific products for a customer.
- Assists with inventory, including receiving and stocking merchandise.
- Alerting management of potential security issues.
- Directs customers by escorting them to racks and counters.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Advanced Diploma - Software Development Network Engineering
Sheridan College
Oakville, ON04-2026
Skills
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Flexible Schedule
- Sales expertise
- Product Sales
- Sales Strategies
- Merchandising knowledge
- Sales Development
- Sales Goals Attainment
- Point of sale operation
- Negotiation Tactics
- Product Promotions
- Exceeds sales goals
Languages
English
Full Professional
Urdu
Professional Working
Timeline
Sales Associate
Broadway Fashion
03.2023 - Current
Sales Associate
Adidas Outlet
01.2022 - 02.2023
Advanced Diploma - Software Development Network Engineering
Sheridan College
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