Muhammed Akhtar
Mississauga,ON
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Intern
Morguard
05.2023 - Current
- Install, configure, and maintain computer systems and peripherals.
- Assist in setup and configuration of software applications and tools.
- Respond to help desk tickets and provide timely resolutions to user inquiries.
- Collaborate with IT team to document procedures and create knowledge base articles.
- Participate in technology projects, such as system upgrades or software deployments.
- Provide excellent customer service and ensure user satisfaction with IT services.
- Adhere to company policies and maintain confidentiality of sensitive information.
- Learn and adhere to IT security protocols and assist in implementing security measures.
Physician Shadow
Heartland Professional Services Inc
07.2022 - 09.2022
- Spent 180 hours evaluating patient histories, complaints, and current symptoms.
- Participated in patient education sessions among targeted populations with prevalent health risk factors.
- Thoroughly examined patients and elicited medical history data to use in assessing health and identifying conditions.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Evaluated previously prescribed interventions for successes or failures and adjusted strategies.
- Completed routine physical exams and diagnostic tests to provide accurate diagnosis.
Intern
Compugen
06.2021 - 09.2021
- Analyzed problems and worked with teams to develop solutions for over 6000 units of laptops.
- Participated in workshops and presentations related to projects to gain knowledge.
- Refurbished and set up Chromebook for students returning to schools.
- Developed effective improvement plans in alignment with goals and specifications which increased the efficiency of process by 61%.
- Implemented unique barcode for each of Chromebook in schools for identification systems.
- This system helped locate, assess condition, view user, and update system of Chromebook through a remote computer.
Education
Bachelor of Science - Health Sciences
University of Western Ontario
London, ON04.2026
Skills
- Fast Learner
- Critical Analysis
- Leadership of peers and colleagues
- Adaptability
- Multitasking
- Effective Interpersonal Communication
- Organization of contributing ideas into action
- Decision making in high pressure situations
- Microsoft Word, Excell, Powerpoint
- Problem Solving
Extracurricular Activities
- Volunteering At Mississauga Food Bank
- UWO pre med society
- UWO pre dental society
- Cultural Clubs (ASA, PSA, MSA)
- Winner of X-CUP Flag Football Tournament
Timeline
Intern
Morguard
05.2023 - Current
Physician Shadow
Heartland Professional Services Inc
07.2022 - 09.2022
Intern
Compugen
06.2021 - 09.2021
Bachelor of Science - Health Sciences
University of Western Ontario
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