Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Services Manager
Protections Security Ltd
05.2018 - 12.2022
Developed strong relationships with key clients, ensuring long-term partnerships and repeat business opportunities.
Introduced process improvements that led to faster resolution times for customer issues without sacrificing quality or attention to detail.
Acted as a liaison between clients and internal teams during project execution phases guaranteeing clear communication lines were open throughout entire project lifecycles.
Implemented best practices in workflow management to ensure timely completion of tasks without compromising quality or client satisfaction levels.
Billing and Collections Analyst at Allied Universal Enhanced Protections ServicesBilling and Collections Analyst at Allied Universal Enhanced Protections Services