Muhammad Usaid Khan
Markham
Summary
Dynamic and results-driven professional with extensive experience in customer service and operations management at Canadian Tire. Proven ability to enhance customer satisfaction through exceptional service and attention to detail. Skilled in data entry and effective communication, consistently achieving high standards in store presentation and team collaboration.
Overview
3
3
years of professional experience
Work History
Sales Associate
Canadian Tire
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Store Supervisor
One Stop Dollar and More
08.2023 - 09.2024
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Front Desk Receptionist
State Life Insurance Company
03.2022 - 05.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Bachelors Honours - Accounting And Finance
Oxford Brookes University
Oxford, England03.2025
Skills
- Teamwork and collaboration
- Telephone etiquette
- Data entry
- Scheduling
- Verbal and written communication
- Administrative skills
- Oral and writing communication
- Attention to detail
- Customer service
- Time management
- Listening skills
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sales Associate
Canadian Tire
04.2024 - Current
Store Supervisor
One Stop Dollar and More
08.2023 - 09.2024
Front Desk Receptionist
State Life Insurance Company
03.2022 - 05.2023
Bachelors Honours - Accounting And Finance
Oxford Brookes University
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