Muhammad Usaid Khan
Markham,ON
Summary
Highly motivated ACCA Affiliate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
Canadian Tire
Markham, ON
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Retail Store Supervisor
One Stop Dollar And More
Markham And 14th
01.2023 - 08.2024
- Improved tax compliance by researching and interpreting complex tax laws, regulations, and policies.
- Demonstrated ability to follow and adhere to budget guidelines effectively managing expenses and maximizing financial resources
- Streamlined inventory management processes, resulting in improved efficiency and reduced stock discrepancies.
- Maintained a visually appealing store environment through regular cleaning, organization, and merchandise presentation updates.
- Oversaw daily cash handling procedures, ensuring accuracy in transactions and minimizing loss prevention risks.
Office Clerk
State Life Insurance
Sargodha
08.2019 - 05.2021
- Maintained strict confidentiality of company's financial records, ensuring sensitive information was safeguarded against unauthorized access or disclosure.
- Utilized MS Excel for data entry, spreadsheet management and report generation.
- Empoyed Quickbooks for maintaining financial records, processing invoices and reconciling accounts
- Maintained an organized and clean office environment, boosting staff productivity.
- Engaged with customers on a monthly basis to address inquiries, provide assistance and send out invoices.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues.
- Increased office efficiency through accurate filing systems and streamlined administrative processes.
Education
Bachelors In Applied Accounting And Finance - Accounting And Finance
Oxford Brookes University
Oxford, EnglandACCA Qualification - Chartered Accounting
ACCA UK
Glasgow, ScotlandSkills
- Account Reconciliation
- Customer Service
- Data Entry
- General Ledger Entries
- MS Office
- Quickbooks
- Bookkeeping Principles
- Excellent people skills
- Cash Handling
- Stocking and Receiving
- Sales expertise
- Customer Needs Assessment
- POS System Operation
- Upselling
- Professional Demeanor
- Retail Store Operations
Timeline
Sales Associate
Canadian Tire
04.2024 - Current
Retail Store Supervisor
One Stop Dollar And More
01.2023 - 08.2024
Office Clerk
State Life Insurance
08.2019 - 05.2021
Bachelors In Applied Accounting And Finance - Accounting And Finance
Oxford Brookes University
ACCA Qualification - Chartered Accounting
ACCA UK