Muhammad Shoaib Khattak

• One of the first steps in any project was to communicate with clients to understand their requirements. I worked with them to define the scope, objectives, and features of the desktop application. This often involved discussing specific workflows, challenges, and expectations.
• I also took time to understand the client’s business model and how the software would fit into their operations, ensuring that I delivered a solution that addressed their unique needs.
• Based on the gathered requirements, I designed the software architecture and user interface (UI). This involved selecting the appropriate technology stack, such as C#, Java, or C++, depending on the project's needs.
• I created wireframes and mockups to help clients visualize the app's interface and user experience (UX). For many projects, I designed intuitive interfaces that were user-friendly, ensuring that the application was easy to navigate for non-technical users.

· Moving the existing and new customers to the cloud.

· Introducing new customers to Zones Cloud Platform and onboarding the existing customers.

· Enrolling prospect accounts in Microsoft programs.

· Collaborating with the corporate management to evaluate software operations and resolve issues to optimize the operational process.

· Educating the team and customers about up-to-date technological trends.

· Ensuring the latest trends are peddled by account executives. Forming deep relationships with B2B partners and distributors to get better offerings for sales teams.

• I was responsible for diagnosing technical issues faced by users, and offering solutions. This often involved using remote tools to access the user's system, reviewing error logs, and performing a series of troubleshooting steps to identify the root cause.
• I helped with issues ranging from software crashes, hardware failures, and network connectivity problems, to more specific concerns like application errors or user configuration issues.
• I sometimes conducted training sessions for end users, teaching them how to use new software or features, and shared tips to optimize their workflows.
• I also assisted in onboarding new users by ensuring they understood how to use the systems effectively and efficiently.

• I was responsible for developing native Android applications using Java and Kotlin. This involved writing efficient, reusable, and scalable code while ensuring a smooth user experience across a wide variety of Android devices.
• I worked on implementing key features such as user authentication, push notifications, location-based services, media handling, and integration with APIs to enhance the functionality of the app.
• I worked closely with designers to translate wireframes and mockups into functional Android interfaces. My focus was on creating intuitive and visually appealing user interfaces (UIs) that adhered to Android’s Material Design principles.
• I also ensured the app provided a seamless user experience (UX) by optimizing navigation, response times, and user flows, aiming for an intuitive, engaging experience.