Muhammad Saad Alam
Ajax,ON
Summary
Proven to enhance customer satisfaction at Dollarama through exceptional customer service and cash handling accuracy. Adept in team collaboration and maintaining high store standards, I effectively increased efficiency during peak times. My focus on detail and product display prowess underscores my ability to meet employer-specific needs.
Overview
4
4
years of professional experience
Work History
Steel Design Engineering Intern
Boerhof Welding
09.2023 - 08.2024
- Improved design efficiency by streamlining processes and implementing innovative solutions.
- Continuously updated knowledge of emerging technologies, trends, and best practices within the field of Design Engineering.
- Adhered to industry standards and regulations while working on projects to ensure compliance with safety guidelines.
- Assisted in conducting research on materials and manufacturing techniques, optimizing the design process.
Store Associate
Dollarama
04.2020 - 07.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
Bachelor in Engineering - Mechanical Engineering
Ontario Tech University
Oshawa, ON06.2026
Skills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Team Collaboration
- Product display
Languages
English
Full Professional
Urdu
Full Professional
Hindi
Professional Working
Timeline
Steel Design Engineering Intern
Boerhof Welding
09.2023 - 08.2024
Store Associate
Dollarama
04.2020 - 07.2023
Bachelor in Engineering - Mechanical Engineering
Ontario Tech University
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