MUHAMMAD RAFIL ALI
Vancouver
Summary
Dedicated and proactive professional with a strong background in customer service, teamwork, and organizational support. Experienced in food service and retail environments, with expertise in providing exceptional service, maintaining operational efficiency, and fostering inclusive communities. Proficient in Microsoft Office and skilled in multitasking, event coordination, and promoting equity and diversity initiatives. Enthusiastic about contributing to roles that require communication, adaptability, and a commitment to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Server
TRACTOR EVERYDAY HEALTHY FOODS
02.2024 - Current
- Followed strict food safety and sanitation guidelines, ensuring customer health and safety.
- Delivered exceptional customer service by responding promptly to inquiries, concerns, and special requests.
- Supported team operations by maintaining a clean, organized workspace and fostering a positive environment.
- Efficiently handled multiple responsibilities during busy shifts, prioritizing tasks to meet service standards.
- Processed transactions accurately using electronic cash registers, handling cash, credit, and debit payments.
- Contributed to enhancing customer satisfaction by providing friendly and efficient food service experiences.
- Demonstrated teamwork and adaptability to support colleagues during peak hours and high-demand periods.
Sales Associate
Ali Yousuf Boutique
07.2021 - 01.2023
- Provided personalized customer service, helping clients locate products and offering tailored recommendations.
- Accurately processed sales transactions and maintained cash handling precision.
- Ensured a clean, organized store environment and restocked merchandise to maintain availability.
- Supported inventory management by monitoring stock levels and reporting on product availability.
- Contributed to team sales goals by leveraging product knowledge and sales techniques learned during training.
Volunteer
COLUMBIA COLLEGE
12.2023 - 01.2024
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Helped maintain a welcoming environment for students by providing guidance and support during events.
- Contributed to equity, diversity, and inclusion initiatives by participating in multicultural and inclusive programs.
Education
Associate of Science - Computer Science
Columbia College
Vancouver, BC04-2025
High School Diploma -
St. James Secondary School
Jinja, Uganda12.2022
Skills
- Sales Training
- Cash Handling Accuracy
- Guest Relations
- Product and Service Sales
- Ability to work in a fast-paced environment
- Strong attention to detail
- Basic math skills for operating an electronic cash register
- Multitasking Strengths
- Ability to forecast, order and stock merchandise
- Strong ability to maintain a clean and organized store environment
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Gujarati
Full Professional
Certification
- Advanced Computer Program, Bethel Training Institute, Jinja Uganda.
- Microsoft Office, St. James Secondary School, Jinja Uganda.
Timeline
Food Server
TRACTOR EVERYDAY HEALTHY FOODS
02.2024 - Current
Volunteer
COLUMBIA COLLEGE
12.2023 - 01.2024
Sales Associate
Ali Yousuf Boutique
07.2021 - 01.2023
- Advanced Computer Program, Bethel Training Institute, Jinja Uganda.
- Microsoft Office, St. James Secondary School, Jinja Uganda.
Associate of Science - Computer Science
Columbia College
High School Diploma -
St. James Secondary School
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