Summary
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Mueez Khan

Sarnia

Summary

Motivated and customer-focused professional with hands-on experience in both fast-paced restaurant and retail environments. Offering excellent interpersonal skills and genuine interest in helping others, eager to learn and grow in customer-focused environment. Brings solid understanding of communication techniques and conflict resolution, combined with ability to adapt quickly to new systems and processes. Ready to use and develop my strong communication and problem-solving skills in Customer Service role.

Work History

Team Member

LONZO’S Kitchen
  • Greeted and served guests in a fast-paced environment, maintaining a friendly and professional demeanour.
  • Handled cash, card transactions, and processed bills using POS systems.
  • Maintained cleanliness and presentation of front-of-house areas, ensuring compliance with hygiene standards.
  • Resolved customer complaints calmly and efficiently, ensuring a positive dining experience.

Retail Sales Associate

Cell City Mobiles
  • Assisted customers with service plans, mobile device activations, and product support.
  • Processed documentation and tender accurately using a POS system and internal tools.
  • Guided customers through transactions and resolved service-related concerns professionally.
  • Ensured compliance with return, ID verification, and device eligibility procedures.
  • Maintained data integrity, followed privacy standards, and escalated complex inquiries when necessary.

Education

Postgraduate Diploma - Quality Engineering Management

LAMBTON COLLEGE OF APPLIED ARTS AND TECHNOLOGY
Sarnia, ON
01.2025

Bachelor - Mechanical Engineering

AIR UNIVERSITY ISLAMABAD
Islamabad
08.2023

Skills

  • Safety & Compliance: NEBOSH IGC, OSHA, IOSH, First Aid & CPR Certificate
  • Microsoft Excel
  • Problem Solving & Adaptability
  • Time Management
  • POS system operation
  • Cash handling
  • Customer focus
  • Customer service

Languages

English
French
Urdu
Punjabi

Timeline

Team Member

LONZO’S Kitchen

Retail Sales Associate

Cell City Mobiles

Postgraduate Diploma - Quality Engineering Management

LAMBTON COLLEGE OF APPLIED ARTS AND TECHNOLOGY

Bachelor - Mechanical Engineering

AIR UNIVERSITY ISLAMABAD
Muhammad Mueez Khan