To pursue excellence in every venture of my professional life through acquiring innovative and dynamic management position in a multicultural organization where my personal and corporate proficiency would flourish
Overview
3
3
years of professional experience
Work History
Customer Service Representative and Cashier
SB super store
01.2022 - 05.2023
Met customer call guidelines for service levels, handle time and productivity.
Processed customer service orders promptly to increase customer satisfaction.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Maintained up-to-date knowledge of product and service changes.
Inventory Taker
City Cash and Carry
07.2020 - 12.2021
Managed time efficiently in order to complete all tasks within deadlines.
Processed refunds and exchanges according to company policy.
Completed paperwork, recognizing discrepancies and promptly addressing them for resolution.
Organized and detail-oriented with a strong work ethic.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Education
Matriculations -
Divisional Public School & College Faisalabad
Pakistan
2015
High School -
Community College UAF, Pakistan
Pakistan
2017
Bachelor of Science -
University of Agriculture Faisalabad
Pakistan
2021
Environmental Studies
University of Prince Edward Island
Charlottetown, PE
Skills
Provided outstanding customer service
Excels in retail management and merchandising
Identify the price of goods and services and tabulate the total payment required using a cash register, optical price scanner, and other equipment
Better merchandise display to management resulted in improved sale
Good listening and communication power
Maintains a clean and sanitary workplace at all times
Works well in a fast-paced environment in varying conditions
Adaptable and resourceful with great prioritizing ability
Creative, trustworthy, and diplomatic
Works well within a team setting or independently
Reliable – a valid driver’s license and access to transportation
Microsoft Excel, Word, Different statistical and economics software