Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Muhammad Ibrahim Khurram

Milton

Summary

Dynamic and personable sales professional with a strong background in customer-facing roles, including retail and hospitality. Experienced in creating elevated, service-driven experiences that build customer loyalty and drive sales. As a server, developed exceptional multitasking, communication, and problem-solving skills under pressure. As a retail associate, honed abilities in product knowledge, merchandising, and client engagement. Passionate about fashion, attentive to detail, and committed to representing premium brands with professionalism and style. Ready to bring energy, reliability, and a client-first mindset to Coach’s outlet team.

Overview

3
3
years of professional experience

Work History

Server

Daata Grill
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Associate

Personal Edge
05.2022 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

BBA - Business Administration

Wilfrid Laurier University
75 University Ave W, Waterloo
04-2028

Skills

    Customer Service & Sales Skills

    Retail & Product Knowledge

    Efficiency & Time Management

    Problem-Solving

    Teamwork & Communication

    Operational & Organizational

Languages

English
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Server

Daata Grill
10.2023 - Current

Sales Associate

Personal Edge
05.2022 - 06.2023

BBA - Business Administration

Wilfrid Laurier University

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Muhammad Ibrahim Khurram