Muhammad Hasham Nasir
Windsor
Summary
Dedicated professional eager to contribute to organizational success through continuous learning and skill development. Open to relocation to enhance career opportunities and support company objectives. Proven adaptability in dynamic environments, ensuring quick integration into new roles and responsibilities.
Overview
4
4
years of professional experience
Work History
Senior Multi-Departmental Sales Associate
Best Buy
10.2023 - Current
- Provided tailored assistance to customers in selecting and purchasing computers and accessories.
- Delivered exceptional customer service by addressing inquiries on gaming systems and technical products.
- Utilized extensive product knowledge to enhance customer satisfaction and drive sales.
- Resolved customer issues through effective troubleshooting and offered customized technology solutions.
- Advised customers on Wi-Fi needs, recommending suitable routers based on specific requirements.
- Collaborated with Smart Home department to educate customers on security camera options and setup.
- Explained differences between NVR and DVR systems, guiding customers in optimal security setups.
- Instructed customers on configuring motion sensors and email alerts for enhanced security systems.
Field Technician
JDC.ca
05.2024 - 08.2024
- Opened, repaired, and troubleshot computers to maintain operational efficiency. Identified and replaced faulty components to enhance system performance. Provided technical support to clients via phone and on-site assistance. Traveled to client locations to set up new computers and connect to networks. Ensured successful login configurations and software installations for client readiness.
Machine Operator
Ventra Assembly
05.2023 - 09.2023
- Operated machines for sensor installation on rear bumpers of Chrysler minivans. Installed wiring on both rear and front bumpers, ensuring connections to lights. Conducted operational tests on light systems after installation for functionality.
Packing Uploader
Boem Berry Farms
03.2022 - 07.2022
- Engaged with TAKS group to master software of newly installed machine for transporting produce. Conducted necessary troubleshooting to address machine issues and ensure proper value entry into the system.
Education
College diploma - Computer Networking
St Clair College
Windsor, ON09.2025
High School - undefined
Leamington District Secondary School
Leamington, ON01.2022
Skills
- Technical support and help desk
- Computer networking
- Microsoft Excel and Word
- Customer service and relations
- PC repair and building
- CCTV installation
Languages
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Field Technician
JDC.ca
05.2024 - 08.2024
Senior Multi-Departmental Sales Associate
Best Buy
10.2023 - Current
Machine Operator
Ventra Assembly
05.2023 - 09.2023
Packing Uploader
Boem Berry Farms
03.2022 - 07.2022
High School - undefined
Leamington District Secondary School
College diploma - Computer Networking
St Clair College
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