Muhammad Hani Saulat
Regina,Saskatchewan
Summary
A passionate and determined worker who will ensure that tasks are carried out on time. Can work well in team and individual settings and rarely need to be told twice to complete tasks. Appreciates feedback and accepts it as a point of growth and development.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
College Ave East Medical Clinic
11.2023 - 02.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Helper
Saudi Arabian Glass Company Ltd
01.2023 - 05.2023
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
Restaurant Server
McDonald's
04.2022 - 10.2022
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Education
Bachelor of Science - Computer Science
University of Regina
Regina, SK09.2027
High School Diploma -
Pakistan Intl. School Jeddah
Jeddah, Saudi Arabia06.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Appointment Scheduling
Languages
English
Full Professional
Urdu
Native or Bilingual
Arabic
Limited Working
Timeline
Customer Service Representative
College Ave East Medical Clinic
11.2023 - 02.2024
Helper
Saudi Arabian Glass Company Ltd
01.2023 - 05.2023
Restaurant Server
McDonald's
04.2022 - 10.2022
Bachelor of Science - Computer Science
University of Regina
High School Diploma -
Pakistan Intl. School Jeddah
Similar Profiles
Molly ChapmanMolly Chapman
Volunteer at East Knoxville Free Medical ClinicVolunteer at East Knoxville Free Medical Clinic
Lilly HoLilly Ho
Clinic Registered Nurse at North East Medical Services PACE ClinicClinic Registered Nurse at North East Medical Services PACE Clinic
Shelby CoopShelby Coop
Registered Nurse at Mayo Clinic - Medical Psychiatry (Generose 3 East)Registered Nurse at Mayo Clinic - Medical Psychiatry (Generose 3 East)