Muhammad Zahir
Oakville,ON
Summary
Proven track record in enhancing delivery efficiency and customer satisfaction, notably with Oakville Volkswagen. Mastered route planning and vehicle maintenance, alongside exceptional customer service skills. Achieved significant repeat business by exceeding customer expectations, demonstrating reliability, and effective multitasking.
Overview
6
6
years of professional experience
Work History
Parts Driver
Oakville Volkswagen
Oakville, ON
09.2023 - Current
- Developed strong relationships with clients by providing friendly, professional interactions during each delivery experience.
- Planned routes to maximize efficiency.
- Collected returned items from customer locations.
- Collaborated with sales team to identify potential upselling opportunities while interacting with clients during deliveries.
Food Delivery Driver
DoorDash and SkipTheDishes
GTA Ontario
06.2022 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Salad Bar Clerk
Longo Brothers
Oakville, ON
06.2022 - 10.2023
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Replenished buffet food when quantities became low.
- Cleaned up spilled food and condiments to keep buffet area well-maintained.
- Demonstrated excellent time-management skills while juggling multiple responsibilities throughout each shift.
Grocery Delivery Driver
Cornershop by Uber
GTA Ontario
06.2022 - 06.2023
- Maintained punctuality in meeting scheduled pickup times from stores which allowed customers'' groceries to be delivered within promised timeframes.
- Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
- Increased repeat business by establishing rapport with customers and consistently exceeding their expectations.
- Enhanced route efficiency by utilizing GPS technology and maintaining knowledge of local traffic patterns.
Bakery Clerk
Fortinos Supermarket
Oakville, ON
09.2018 - 06.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
Education
High School Diploma
T.A Blakelock High School
Oakville, ON12.2021
Skills
- Delivery planning
- Parts pulling
- Safe Driving Practices
- Efficient multitasking
- Strong time management
- Route Planning Abilities
- Reliability and punctuality
- Vehicle maintenance knowledge
- Money Handling
- Planning routes
- Customer Service-Oriented
- Heavy lifting capabilities
- Stock managing
- Loading and unloading
Languages
English
Full Professional
Urdu
Full Professional
Pashto
Full Professional
Farsi
Full Professional
Timeline
Parts Driver
Oakville Volkswagen
09.2023 - Current
Food Delivery Driver
DoorDash and SkipTheDishes
06.2022 - Current
Salad Bar Clerk
Longo Brothers
06.2022 - 10.2023
Grocery Delivery Driver
Cornershop by Uber
06.2022 - 06.2023
Bakery Clerk
Fortinos Supermarket
09.2018 - 06.2022
High School Diploma
T.A Blakelock High School