Muhammad Waqar Younas
Winnipeg,Canada
Summary
Dynamic Pest Technician with Rentokil North America, skilled in customer relationship management and pesticide application. Proven track record of enhancing service efficiency and profitability through effective training and consultation. Adept at inventory management and quality assurance, ensuring optimal operations and customer satisfaction. Committed to safety and excellence in all endeavors.
Overview
7
7
years of professional experience
Work History
Pest Technician
Rentokil North America
Winnipeg, Manitoba
11.2022 - Current
- Inspected residential and commercial properties for pest infestations and signs of damage.
- Applied pesticides and treatments according to safety guidelines and regulations.
- Educated clients on pest prevention strategies and maintenance practices.
- Collaborated with team members to develop efficient service routes and schedules.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Trained new technicians on pest control procedures and customer service standards.
Assistant Store Manager
Shell Authorized International Company
07.2021 - 03.2023
- Assisted the Store Manager in all aspects of daily operations, including administration and inventory management.
- Monitored stock levels, placed and received orders to maintain optimal supply.
- Managed daily cash transactions and ensured accurate data entry.
- Maintained product availability by restocking shelves efficiently.
- Provided exceptional customer service, addressing inquiries, complaints, and product recommendations.
- Trained and mentored new employees, ensuring a smooth onboarding process and operational efficiency.
Production Support Worker
AL Rehman Fabrics
Faisalabad, Punjab
02.2019 - 03.2021
- Collaborated with team members to streamline production workflows.
- Assisted in inventory management and material handling tasks.
- Conducted routine maintenance on equipment to prevent breakdowns.
- Followed safety protocols to ensure a secure working environment.
- Trained new staff on operational procedures and safety practices.
- Inspected finished products for conformance to specifications before shipment.
Education
Business Administrative Assistant -
Manitoba Institute of Trades And Technology
Winnipeg01.2022
Bachelor's - information technology
GC University Faisalabad
Faisalabad, Pakistan01.2018
Skills
- Customer relationship management (CRM)
- Sales and consultation
- Production scheduling
- Quality assurance
- Customer complaint handling
- Inventory management
- Reporting and system error analysis
- Employee training and supervision
- Time management
- Microsoft Office Suite (Excel, Word, Outlook)
- Pesticide safe handling and application
References
References available upon request.
Timeline
Pest Technician
Rentokil North America
11.2022 - Current
Assistant Store Manager
Shell Authorized International Company
07.2021 - 03.2023
Production Support Worker
AL Rehman Fabrics
02.2019 - 03.2021
Business Administrative Assistant -
Manitoba Institute of Trades And Technology
Bachelor's - information technology
GC University Faisalabad
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