Muhammad Waqar Ul Haq

Versatile and dependable team member with hands-on experience across multiple departments at Costco Wholesale, including front-end, stocking, membership services, and food court. Demonstrated strong adaptability, customer service, and teamwork in a fast-paced retail environment.

Key Responsibilities:

• Provided outstanding customer service at registers, membership counters, and on the sales floor.
• Handled stocking and merchandising duties to maintain organized, well-supplied shelves.
• Worked in the food court, preparing and serving food in a clean and efficient manner.
• Assisted with inventory control, loss prevention efforts, and seasonal product rollouts.
• Trained and mentored new employees across departments, promoting Costco’s values and procedures.
• Operated equipment such as pallet jacks, forklifts (if certified), and cleaning machines as needed.
• Supported team leads and managers in keeping departments running smoothly during peak hours.

Key Strengths:

• Fast learner with a flexible approach to tasks and scheduling.
• Strong understanding of Costco’s operations, values, and member-first service culture.
• Consistently reliable, punctual, and team-focused.
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2+ years of experience in retail or food service management.

Passion for desserts, especially chocolate and ice cream.

Strong leadership and communication skills.

Excellent customer service skills with a friendly and approachable attitude.

Ability to manage multiple tasks and lead a team effectively.

Comfortable using POS systems and basic office software.

Food safety certification (preferred but not required).

Manage day-to-day operations of the store.

Supervise, train, and schedule store employees.

Monitor inventory levels and order stock as needed.

Ensure the store is clean, safe, and visually appealing.

Meet sales targets and implement strategies to improve performance.

Handle customer complaints and ensure high levels of customer satisfaction.

Manage store budgets, payroll, and financial reporting.

Enforce company policies and procedures.

Conduct performance reviews and provide feedback to staff.

Maintain compliance with health and safety regulations.