Muhammad Usman
Calgary,AB
Summary
Experienced and driven Sales Professional with the proven track record of exceeding goals and increasing sales volume and company presence for over 7 years. Results driven individual with a niche for increasing revenue streams and developing long lasting and effective client relationships. Bringing forth the ability to develop and implement winning business plans that lead to increase sales. Adept in leading sales training workshops and managing teams to achieve company goals.
Overview
7
7
years of professional experience
Work History
Team Lead Mobile and Smart Living
Best Buy
09.2022 - 01.2023
- Designing and implementing a strategic sales plan that expands company's customer base and ensure it's strong presence
- Motivate and inspire team to help customers find the perfect product or service
- Oversee store KPI's (revenue, merchandising standards, inventory health, health and safety)
Store Manager
The Mobile Shop
01.2022 - 08.2022
- Ensure all aspects of retail operation standards are met including merchandising, inventory control, scheduling, hygiene and training requirements
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maximize store profitability by overseeing all financial operations, including inventory control, cash flow reporting and preparing for audits
- Support team dynamics by providing continuous feedback and coaching to shape employees performances and help them realize their potential to move forward in their career journey.
Store Manager
The Mobile Shop
03.2016 - 03.2021
- Lead a team of sales associates, train them to succeed and hold them accountable for work ethic, performance and company standards.
- Top performer store manager and keep the store in the first three highest profitable stores in whole Midwest. President Club winner.
- Complete weekly coaching programs that help team to develop their sales skills and their knowledge of the wireless industry.
- Recruit, train, coach and manage team to ensure all business standards are achieved.
Education
High School Diploma -
Manitoba Institute of Trades And Technology
Winnipeg, MB12.2015
Bachelor of Science - Computer Science
Bahria University
Islamabad12.2013
Skills
- Customer Service Management
- Finance and Accounting Oversight
- Recruitment and Hiring
- Sales Promotion
- Decision Making
- Staff Scheduling
- Cost Reduction
- Policy Development and Enforcement
Timeline
Team Lead Mobile and Smart Living
Best Buy
09.2022 - 01.2023
Store Manager
The Mobile Shop
01.2022 - 08.2022
Store Manager
The Mobile Shop
03.2016 - 03.2021
High School Diploma -
Manitoba Institute of Trades And Technology
Bachelor of Science - Computer Science
Bahria University
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