Muhammad Umer

Dynamic professional with experience in customer service, business development, and community outreach. Currently working as a Cashier at Popeyes Louisiana Kitchen, Inc., where I greet customers, operate the cash register, and ensure accurate transactions. I focus on building relationships with customers to encourage repeat business and contribute to a positive store environment.
As a Business Development Executive at HomeZone (Pvt.) Ltd, I developed and maintained strong relationships with potential and existing clients, effectively understanding their needs and delivering tailored solutions. I conducted thorough market research to identify leads and potential clients, working closely with senior management to formulate strategies that expanded the company's market presence. My role involved negotiating with clients and suppliers to secure favorable terms and close deals, as well as coordinating with sales, marketing, and product development teams to align business goals. I created compelling business proposals and presentations, monitored the effectiveness of our strategies, and represented the company at industry events to promote our services and grow our network.
During my internship at Akhuwat, I assisted in conducting surveys to identify potential beneficiaries for the organization’s interest-free microfinance program, supporting the loan approval process for small business owners. I collaborated with loan officers to evaluate applications, ensuring alignment with Akhuwat’s mission of supporting underprivileged individuals. My responsibilities included participating in on-site visits to monitor ongoing projects, organizing community outreach sessions to educate locals about Akhuwat’s services, and managing data related to loan disbursements and repayments. This experience enhanced my understanding of economic empowerment initiatives and reinforced my commitment to community development.