Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Interests
Timeline
Generic

Muhammad Talha

Ancaster

Summary

Highly skilled in utilizing Microsoft applications such as Word, Excel, and Outlook. Thrives in fast-paced work environments and adept at navigating the various dynamics of business. Proficient in extracting valuable insights and generating reports from diverse data sources. Demonstrates exceptional strategic thinking abilities and is well-versed in developing innovative methods and procedures. Possesses excellent communication skills, both written and verbal, along with strong time management capabilities. Holds a solid understanding of computer science and technology. Exhibits outstanding customer service skills and is fluent in English, Urdu, Hindi, and Punjabi. Eager to contribute strong communication abilities and genuine interest in customer service within a retail environment. Brings knowledge of basic financial transactions and cash handling, coupled with a commitment to accuracy and efficiency. Ready to leverage organizational and problem-solving skills in a Head Cashier role while continuously learning and growing professionally.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service and Head Cashier

RONA
05.2024 - Current
  • Greeting and assisting customers with inquiries and purchases
  • Handling cash transactions, processing payments, and reconciling cash registers
  • Managing schedules and delegating tasks to team members as Head Cashier
  • Providing training and mentorship to new employees
  • Ensuring a clean and organized workspace to maintain a positive shopping experience
  • Resolving customer complaints and ensuring satisfaction
  • Coordinating with management to implement store policies and meet sales objectives

Warehouse associate

Amazon Fulfillment Center
06.2021 - 08.2024
  • Working in a properly manner
  • Packed customer orders efficiently, ensuring accuracy and timely dispatch.
  • Maintained conveyor systems by promptly clearing jams and performing routine checks to minimize downtime.
  • Assisted management with daily operations, contributing to team organization and project coordination.
  • Supported office staff as a personal assistant, handling scheduling, communication, and administrative tasks.

Shift Leader

Popeyes
09.2021 - 05.2022
  • Managing schedules and breaks for employees
  • Training and developing new team members
  • Giving corrective and positive feedback to all the employees
  • Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews, preparing, and completing action plans, customer-service standards and identifying customer needs
  • Receiving customer complaints and resolving complaints when possible

Customer Service Representative

Popeyes
09.2020 - 09.2021
  • Greeting people, taking orders accurately
  • Preparing food - use proper procedures to ensure that accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met
  • Processing payments including debit and credit transactions
  • Package take-out food in timely manner
  • Working in a fast-paced environment

Education

Computer Systems Technology - Software Development

Mohawk College
Hamilton, ON
12.2026

Skills

  • Proficient with Microsoft Office applications: Word, Excel, and Outlook
  • Capable in report development and basic data analysis
  • Good understanding of business strategy and project planning
  • Effective communicator with solid written and verbal communication skills
  • Reliable time management abilities, ensuring timely completion of tasks
  • Knowledgeable in computer science fundamentals and current technologies
  • Competent in customer service, adept at addressing customer needs
  • Familiar with programming in Python, Java, C#, PHP, and AI concepts
  • Skilled in web technologies including JavaScript, SQL, HTML, CSS, ASPNET, and NET framework, with a focus on functionality and user experience

Languages

English
Full Professional
Urdu
Native or Bilingual
Punjabi
Limited Working
Hindi
Professional Working

Certification

  • Driver's License
  • Health and Safety certificate

Interests

  • Cooking
  • Backpacking and Hiking
  • Road Trips
  • Hiking
  • Playing Sports
  • Kayaking
  • Swimming

Timeline

Customer Service and Head Cashier

RONA
05.2024 - Current

Shift Leader

Popeyes
09.2021 - 05.2022

Warehouse associate

Amazon Fulfillment Center
06.2021 - 08.2024

Customer Service Representative

Popeyes
09.2020 - 09.2021
  • Driver's License
  • Health and Safety certificate

Computer Systems Technology - Software Development

Mohawk College
Muhammad Talha