A highly motivated sales and marketing professional with strong academic qualifications and diverse experience in security, hospitality, finance, and food aggregation. My professionalism and personable approach have driven success in independent, team, and senior management roles. Ambitious and committed to excellence, I deliver impactful results through effective communication across all platforms.
• Monitoring CCTV cameras.
• Ensuring no suspicious activities.
• Patrolling the entire premises.
• Attending to bookkeeping and administrative tasks
• Key holder authority; responsible for opening, closing and supervising building access.
• Issuing visitor access cards and logging entries and exits
• Manage onsite employees that they meet the desired standards of the hotel and company.
• Execution of daily meetings and handle daily complaints.
• Daily check and balance of the staff and needs of the management.
• Collaborating with hotel staff to ensure and senior management to ensure demands are met.
• Oversee the central region to ensure compliance with company protocols.
• Coordinate daily with other regions, and the operations team.
• Review progress reports from alliances and training departments.
• Manage proposals for merchants and brands interested in partnerships.
• Lead meetings to develop strategies, solutions, and ideas.
• Address customer complaints, and collaborate with the team for resolutions.
• Maintain and update the company’s online records regularly.
• Develop sales strategies to boost revenue and market share.
• Manage the sales team, set targets, and track performance.
• Build relationships with merchants, vendors, and partners.
• Conduct market research to refine strategies.
• Create and execute training programs to improve skills.
• Promote continuous learning and provide ongoing training.
• Evaluate training effectiveness and adjust as needed.
• ided exceptional customer service to clients daily banking needs
• Collaborated with team members daily tasks and targets to be completed
• Arranged prepared and managed vouchers
• Executed daily data entry at the end of the day
• Authorized cheques and invoices for clients
• Successfully kept financial files and records up to date