Muhammad Siddiq Ahmed
Surrey,British Columbia
Summary
Seeking a position to leverage my customer service expertise and operational efficiency at the front desk.
Over a decade of experience in cash handling and customer service within corporate environments. Proven ability to deliver exceptional service, optimize cash operations, and enhance sales. Strong team collaboration skills to improve customer satisfaction.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Damini Law Corporation
05.2024 - Current
- Organize seminars, manage appointments, handle inquiries, compile data, and maintain office procedures.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
Cash & Customer Service Officer
Meghna Bank PLC
12.2021 - 04.2024
- Processed transactions, resolved customer issues, and promoted banking products.
Cash & Customer Service Officer
Shahjalal Islami Bank PLC
04.2017 - 12.2021
- Delivered customer service, promoted digital banking, and managed cash transactions.
Receptionist
IBN Sina Hospital
01.2014 - 04.2017
- Operated cash register, processed payments, and maintained a tidy checkout area.
Education
Bachelor of Arts - Business Economics
National University
Bangladesh01.2007
Skills
- Cash Handling & Transactions
- Customer Service
- Sales & Loyalty Programs
- Inventory Management
- Problem-Solving
- Regulatory Compliance
Languages
English
Bengali
Availability
Any day, any time
Training
- Customer Service Excellence
- Effective Marketing and Sales
- Prevention of Money Laundering
- Detection of Forged & Mutilated Notes
- Foundation Training on "Banking"
Timeline
Administrative Assistant
Damini Law Corporation
05.2024 - Current
Cash & Customer Service Officer
Meghna Bank PLC
12.2021 - 04.2024
Cash & Customer Service Officer
Shahjalal Islami Bank PLC
04.2017 - 12.2021
Receptionist
IBN Sina Hospital
01.2014 - 04.2017
Bachelor of Arts - Business Economics
National University
Similar Profiles
Nandini ParmarNandini Parmar
Executive Assistant at Damini KnitwearExecutive Assistant at Damini Knitwear
Sally NasefSally Nasef
Paralegal at Grant Law A Professional Law CorporationParalegal at Grant Law A Professional Law Corporation
Madlyn TurpinMadlyn Turpin
Administrative Support Staff Member at McWilliams Hewitt Evans Law CorporationAdministrative Support Staff Member at McWilliams Hewitt Evans Law Corporation
James ShawJames Shaw
TMC Agent at Ministry of Transportation and TransitTMC Agent at Ministry of Transportation and Transit
Zheng(Steven) TANGZheng(Steven) TANG
Logistics Consultant (Part-time) at CTOC ExpressLogistics Consultant (Part-time) at CTOC Express