Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Muhammad Sheharyar

Muhammad Sheharyar

Vaudreuil-dorion,QC

Summary

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience

Work History

Sales Associate

Toys R Us
10.2021 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.

Fast Food Manager

Harvey’s
10.2020 - 04.2023
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Led and directed team members on effective methods, operations, and procedures.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Communicated and negotiated with various vendors to obtain necessary inventory.
  • Reduced shortages Number% by holding staff accountable for excessive food waste and conducting shift inventories.

Education

College Dipole - Social Sciences

John Abbott College
Sainte-Anne-de-Bellevue, QC

High School Diploma -

Macdonald High School
Sainte-Anne-de-bellevue
06.2022

Skills

  • Fast learner
  • Bilingual
  • Hard-working
  • Customer service
  • Employee Training
  • Equipment Maintenance
  • Business Strategies
  • Cash Register Operation
  • Closing Procedures
  • Credit Card Transaction Processing
  • Sales Trends
  • In-Store Support
  • Sales Training
  • Selling Techniques
  • Verbal Communication
  • Product and Service Sales
  • Money Transfer Systems
  • Money Handling
  • Customer Order Fulfillment
  • Work Assignments
  • Excellent People Skills
  • Stockroom Rotation
  • Customer Service
  • Retail Accounts
  • Restocking Procedures
  • Sales Expertise
  • Time Management
  • Store Displays
  • Cash Handling Accuracy
  • Customer Service Best Practices
  • Customer Engagement
  • Food Production Management
  • Business Operations Expertise

Timeline

Sales Associate

Toys R Us
10.2021 - 12.2021

Fast Food Manager

Harvey’s
10.2020 - 04.2023

College Dipole - Social Sciences

John Abbott College

High School Diploma -

Macdonald High School

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Muhammad Sheharyar