Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Muhammad Rehan

Summary

Dynamic Operations Manager with proven expertise at Peterson Commercial Management INC, excelling in team leadership and problem-solving. Successfully managed multiple properties, optimizing performance and implementing energy-efficient projects. Skilled in operations management and customer service, ensuring high standards and timely project completion while fostering a collaborative work environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Manager

Peterson Commercial Management INC
01.2024 - Current
  • Overseeing operations of multiple properties across lower mainland in residential, commercial and mixed setup.
  • Manage and supervision of maintenance and operation staff of 14 team members of various trades, ensuring efficient operations.
  • Assigning work orders to team members using Maintenance IQ/Yardi program.
  • Manage preventative maintenance of assets of properties in all assets of properties.
  • Manage daily operations to ensure optimize performance of mechanical, electrical, HVAC, fire and life safety equipment in all buildings.
  • Preparing Master contracts for awarding annual and capital projects to contractors.
  • closed Liaison with contractors to ensure completion of projects as per standard and contract.
  • Working with Risk Assets management team to implement procedures and action in terms of minimizing various risk factors.
  • Manage to complete capital projects at various buildings in timely manner to minimize cost overrun.
  • Working with consulting firms, fortis BC and BC hydro to work out energy efficiency projects under various rebates and incentives at different buildings.
  • Prepare Maintenance and operation procedures for newly commissioned buildings.
  • Helping in preparing capital budget, operation strategy for new acquired buildings under Management contract.
  • Close Liaison with Asset Management director and Property Managers for execution of capital, energy efficient projects and to achieve optimize operations.
  • Conduct regular performance review of staff, one on one meeting to identify areas for improvement and developing action plans.
  • Conduct insurance and risk Management inspections with third parties and implement their recommendations.

Maintenance Manager

Langara Gardens
06.2020 - 12.2023
  • Overseeing Maintenance operations of 22 acre residential and commercial property comprising of four high rise towers, low-rise apartments, town houses and commercial setup.
  • Develop and implement preventative maintenance procedures for optimum performance of Mechanical and electrical equipment, HVAC , Elevators, Generators and boilers plant.
  • Training of staff on safety and wellness program, ensuring following procedures and guidelines of worksafe BC for remediation of Asbestos, Lead and other hazard material during working with old dry wall and painting.
  • Managing, supervision and training of Maintenance

staff and Resident Managers.

  • Supervising Renovation of turnover suites using in house resources with effective management for early completion.
  • Overseeing work orders from commercial and residential tenants and its timely completion through BAS Angus.
  • Repair and replacement of old plumbing pipes, failed pumps and motors.
  • Control of HVAC , Boilers plant,Space temperature and Mechanical equipment through DDC program.
  • Coordination with contractors, issuing purchase orders, preparing master contracts for ground maintenance, snow removal , HVAC and mechanical equipment.
  • Coordination with Property Manager and Asset Management director, in preparations of operating and capital budget and review expenses in monthly operation meetings
  • Managing amenities includes four indoor and out door swimming pools, GYM, social lounge and Library.
  • working with consulting firms to study and recommendations on Building envelopes, parkade structures, post tension cables , roofing and other capital projects.
  • Manage to complete all capital projects in timely manner with effective project management skills.
  • Assisting consulting firms in developing energy efficient projects in terms of various of Government rebate and incentives.



Operation Supervisor

Quadreal Property / Willow Brook Shopping Centre
01.2019 - 04.2020
  • Supervise Building operations team and contracted staff ensuring adherence to policy and procedures and their overall performance.
  • Review daily work orders and service call reports ensuring team provides a high standard of customer service.
  • Coordinate with contractors to ensure specification and standards are adhered to in accordance with contract provision and safety standard.
  • Coordination with construction company developing lease hold space for nordstrom and winners.
  • Manage energy and utility consumptions, providing detailed utility tracking and monthly analysis of consumption.
  • Assist in implementing occupational health and safety program.
  • Manage preventative maintenance through BAS, Fire alarm system, lighting control and CCTV security systems in addition to unscheduled repairs.
  • Liaise with regulatory or civic authorities as required.

Lead Maintenance Engineer

Delta Hotels By Marriott
04.2009 - 06.2018
  • Team lead of the engineering department
  • Preventative maintenance of HVAC , mechanical equipment, boilers , cooling tower, chiller and rooms fixtures.
  • ensuring optimum performance of electrical, hvac , plumbing fire, life safety and auxiliary equipment.
  • Scheduling and space temp Maintenance through DDC in conference rooms and banquet hall.
  • Ensure property and buildings are maintained in first class manner.
  • Assisting in developing energy efficient and green operations.
  • Repair of kitchen, banquet equipment and ventilation system.
  • response to after hours emergency services.

Education

Bachelor of Science - Mechanical Engineering

University of Engineering And Technology
Pakistan

Building Control And Energy Management

British Columbia Institute of Technology
Burnaby
12-2021

Power Engineering

BCIT
Burnaby, BC
03-2016

Skills

  • Operations management
  • Team leadership
  • Problem-solving
  • Customer service
  • Decision-making

Accomplishments

    Implement energy saving measures to bring down the utilities cost.

    completion of capital projects in HVAC, roofing, building envelops, elevators, Fire system upgrades, and soft renovation of building.

    New mobile Maintenance team to work in different building portfolio.

Languages

English
Full Professional

Certification

4th class power engineering

Advanced certificate of building control and energy Management

First Aid, Food safe, swimming pools , Managing employees,

Timeline

Operations Manager

Peterson Commercial Management INC
01.2024 - Current

Maintenance Manager

Langara Gardens
06.2020 - 12.2023

Operation Supervisor

Quadreal Property / Willow Brook Shopping Centre
01.2019 - 04.2020

Lead Maintenance Engineer

Delta Hotels By Marriott
04.2009 - 06.2018

Bachelor of Science - Mechanical Engineering

University of Engineering And Technology

Building Control And Energy Management

British Columbia Institute of Technology

Power Engineering

BCIT
Muhammad Rehan