Muhammad Muzammil Khan
North York,Canada
Summary
Highly organized professional with extensive experience in practice management. Proven success in streamlining processes, improving patient experience, and increasing revenue. Dedicated to providing quality care and excellent customer service to ensure satisfaction. Committed to creating a collaborative environment that encourages growth and development of staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Practice Manager of Operations
Muhammad Lodhi Medical Corporation
03.2024 - Current
- Collaborated with clinical departments on initiatives related to patient safety, quality of care and cost containment efforts
- Maintained up-to-date knowledge of industry trends and changes in healthcare policy
- Established systems and processes for tracking patient outcomes in order to measure the effectiveness of care delivery
- Monitored employee performance through regular reviews and feedback sessions
- Implemented process improvements that resulted in reduced wait times for patients
- Developed strategic plans for long-term growth of the practice
- Assisted in recruiting new staff members by conducting interviews and evaluating candidates' qualifications
- Resolved conflicts among employees or between employees and patients quickly and effectively
- Coordinated staff training programs to ensure efficient workflow processes
- Facilitated meetings with staff members to discuss operational issues or concerns
- Managed daily operations including scheduling, billing, payroll processing, personnel management, customer service, inventory control, budgeting and financial reporting
- Assisted staff in achieving goals and objectives via training and appropriate resources
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Security Officer
SecureGard Protection INC
05.2024 - 11.2024
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Responded quickly to incidents and assessed active situations for security concerns.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Officer
ZTE
05.2015 - 08.2020
- Patrolled premises regularly to maintain order and establish security presence
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner
- Enforced safety regulations, policies and procedures to ensure a safe environment
- Checked surveillance cameras to identify disruptions or unlawful acts
- Trained new hires on proper use of security equipment such as cameras, radios and alarm systems
Education
Computer Systems Engineering - Telecommunications Technology
Mirpur University of Science and Technology
Mirpur, MIRPUR AZAD KASHMIR10.2012
Skills
- Highly organized professional
- Extensive experience in practice management
- Proven success in streamlining processes
- Improving patient experience
- Increasing revenue
- Dedicated to providing quality care
- Excellent customer service
- Creating a collaborative environment
- Financial Operations Oversight
- Service Utilization Improvements
- Heartsaver First Aid CPR AED
- Initial Trauma Life Support
- Electronic health records
- Employee performance
- Staff management
- Schedule management
- Strategic planning
- New hire training
Certification
- Security guard license
- G license
- First aid and CPR Certificate
Languages
English
Full Professional
Urdu
Full Professional
Pushto
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Interests
- Volunteering
- Hiking
- Camping
- Gardening
- Running
Timeline
Security Officer
SecureGard Protection INC
05.2024 - 11.2024
Practice Manager of Operations
Muhammad Lodhi Medical Corporation
03.2024 - Current
Security Officer
ZTE
05.2015 - 08.2020
- Security guard license
- G license
- First aid and CPR Certificate
Computer Systems Engineering - Telecommunications Technology
Mirpur University of Science and Technology
Similar Profiles
Muhammad Ali BhalliMuhammad Ali Bhalli
Member of Board of Directors - Financial Expert at Khawaja Muhammad Safdar Medical College & HospitalMember of Board of Directors - Financial Expert at Khawaja Muhammad Safdar Medical College & Hospital
Dr. Taanika AroraDr. Taanika Arora
Assistant Professor of Marketing at IILM, Lodhi RoadAssistant Professor of Marketing at IILM, Lodhi Road
SHIVENDRA SINGHSHIVENDRA SINGH
Assistant Restaurant Manager at The LodhiAssistant Restaurant Manager at The Lodhi