Muhammad Mughal
Calgary,Alberta
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with [Number] years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Support Worker
Self-employeed
09.2021 - Current
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Collaborated with other professionals to plan and coordinate care for clients.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Excellent communication skills, both verbal and written.
Warehouse Assistant
Amazon
12.2021 - 03.2022
- Picked and packed customer orders while maintaining Amazon’s quality and productivity standards, and effectively contributing to time sensitive delivery.
- Utilized handheld scanners and the Amazon Warehouse Management System (WMS) to locate, scan, and track products.
- Lead the team members to unload, and organize shipments internally to maximize space utilization.
- Assisted in training new warehouse associates on proper procedures and safety guidelines and provided guidance along the way.
- Actively participated in daily team meeting to discuss goals, performance metrics, and safety updates.
Executive Assistant
Struggle Is Your Success
08.2022 - 08.2023
- Tracked service activities and outcomes against outlined plans and goals.
- Conducted surveys among service recipients to gauge satisfaction levels and identify areas needing improvement or expansion efforts.
- Helped clients navigate social services system and access needed resources.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Helped youth 13-17 create businesses
- Mentored youth facing potential incarceration.
Volunteer Activities Coordinator
Zia Ul Uloom
02.2023 - Current
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Coordinated with other entertainment venues to create joint promotional events.
- Conducted research and analysis of market trends to determine potential opportunities for growth.
- Worked with ages 9-17 creating daytime programs.
Education
Master of Science - Information Technology
University of Sargodha
Pakistan08.2014
Skills
- Meal Planning and Preparation
- Patient support
- Spreadsheet development
- Budgeting and financial management
- Emergency response training
- Community Integration
- Daily living assistance
- Health and safety awareness
- Skill Development
- Behavioral support
- Recreational Activities
- Friendly, Positive Attitude
- Multitasking Abilities
- Excellent Communication
- Supervision and leadership
Languages
English
Full Professional
Urdu
Full Professional
Punjabi
Full Professional
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Volunteer Activities Coordinator
Zia Ul Uloom
02.2023 - Current
Executive Assistant
Struggle Is Your Success
08.2022 - 08.2023
Warehouse Assistant
Amazon
12.2021 - 03.2022
Support Worker
Self-employeed
09.2021 - Current
Master of Science - Information Technology
University of Sargodha