Muhammad Mohsin
Scarborough,Canada
Summary
Results-oriented professional with extensive experience in healthcare, logistics, customer service, and financial operations. Proven ability to deliver compassionate care in long-term facility settings while ensuring resident comfort and well-being. Demonstrated expertise in managing client relations and executing accurate financial transactions through roles at Maroofa B, UPS, and TCS. Committed to enhancing operational efficiency and fostering positive relationships across diverse environments.
Overview
2
2
years of professional experience
Work History
Driver Associate/Helper
UPS Canada
10.2024 - Current
- Company Overview: Driver Associate/Helper
- Assisted drivers with loading/unloading parcels
- Delivered packages to residential and commercial locations
- Maintained accurate delivery records and updated tracking
- Followed safety protocols and company procedures
- Ensured timely and efficient deliveries in a fast-paced environment
- Supported warehouse operations with sorting and organizing packages
- Driver Associate/Helper
Healthcare Hourly Associate
Compass Group Canada
08.2024 - Current
- Company Overview: Healthcare Hourly Associate
- Performed thorough cleaning and sanitation of common areas, resident rooms, and dining facilities to ensure a safe and hygienic environment
- Assisted in maintaining cleanliness of high-traffic areas such as hallways, bathrooms, and elevators, adhering to strict health and safety standards
- Managed the inventory of cleaning supplies, ensuring timely reordering and delivery to prevent shortages
- Assisted with the delivery and distribution of necessary supplies and equipment to various departments within the facility
- Provided support to staff and residents by assisting with heavy-duty tasks such as moving furniture, equipment setup, and general facility maintenance
- Healthcare Hourly Associate
Logistics and Operations Associate
TCS Express
08.2023 - 03.2024
- Company Overview: Logistics and Operations Associate at TCS Pakistan
- Managed end-to-end logistics operations, including sorting, packaging, and dispatching parcels for local and international deliveries
- Assisted drivers with loading, unloading, and delivering packages to ensure timely and accurate distribution
- Collaborated with drivers to optimize delivery routes, reducing travel time and fuel consumption
- Monitored and maintained inventory levels, ensuring the availability of necessary supplies and equipment for smooth operations
- Implemented quality control measures to ensure parcels were handled with care, meeting company standards for safety and customer satisfaction
- Utilized tracking systems to monitor shipment statuses and resolve delivery issues, providing real-time updates to customers and clients
- Logistics and Operations Associate at TCS Pakistan
Sales Associate
MAROOFA B
02.2023 - 08.2023
- Company Overview: Sales associate, Customer Services and Inventory Management
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience
- Assisted in sales by recommending products, managing transactions, and meeting sales targets through personalized customer interactions
- Managed inventory by tracking stock levels, replenishing items, and organizing products to ensure smooth store operations
- Sales associate, Customer Services and Inventory Management
Education
BBA - Project Management
Yorkville University
Vaughan01-2028
Completed secondary education - Engineering
PGC
Islamabad, Pakistan01.2023
Matriculation - Sciences
KRC
Islamabad, Pakistan01.2021
Skills
- Customer Service Excellence
- Time Management
- Sales and Upselling
- Attention to Detail
- Inventory Management
- Problem-Solving
- Logistics Coordination
- Good Communication
- Team Collaboration
- Fast Learner
- Adaptability
- Multitasking
- Problem-solving
- Relationship building
- Expenditure tracking
- Customer service
- Financial management
Languages
English
Professional
Hindi
Professional
Urdu
Professional
Punjabi
Professional
Availability
Tuesday-Saturday
Timeline
Driver Associate/Helper
UPS Canada
10.2024 - Current
Healthcare Hourly Associate
Compass Group Canada
08.2024 - Current
Logistics and Operations Associate
TCS Express
08.2023 - 03.2024
Sales Associate
MAROOFA B
02.2023 - 08.2023
BBA - Project Management
Yorkville University
Completed secondary education - Engineering
PGC
Matriculation - Sciences
KRC
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