MUHAMMAD MASOOD
Edmonton,AB
Summary
Dynamic and motivated leader with over 2 years of supervisory and management experience in retail, logistics, and hospitality. Proven ability to relocate to remote communities, solve problems, and manage teams effectively. Committed to providing exceptional customer service and driving team success in challenging environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Transportation Coordinator
Boltt Transportation LTD
01.2022 - 07.2023
- Managed multiple transportation projects, ensuring successful completion and alignment with company goals.
- Communicated with customers about orders and delivery schedules, enhancing customer satisfaction.
- Collaborated with accounting to track spending against budget allocations.
- Conducted regular audits of inventory levels across multiple locations.
- Implemented GPS tracking systems to optimize routes and improve efficiency.
- Supervised a team of drivers, dispatchers, and customer service representatives.
- Organized training programs on safe driving practices and equipment use.
- Created reports on shipment status, delivery times, and cost estimates.
- Developed policies and procedures to streamline transportation operations.
- Analyzed data to identify trends and improve operational efficiency.
Operations Associate
Rickson Oil LTD
01.2021 - 01.2022
- Set up a system to coordinate the operations team, boosting efficiency and productivity.
- Assisted CFO with financial figures and projections for fuel imports/exports.
- Marketed products and services to fuel companies, increasing market share.
- Managed logistics of fuel trucks and tankers, ensuring timely delivery.
- Coordinated with clearing agents to handle clearances and compliance.
- Handled documentation and financial tasks, demonstrating attention to detail.
- Managed the financial side of operations, including truck acquisitions and petty cash handling.
Intern
Finance Bank Zambia
- Assisted with deposits and daily money exchange.
- Provided customer care services and guided Visa card applications.
- Handled petty cash and financial tasks with accuracy.
Intern
Eidhi Foundation
- Organized fundraising projects and social events.
- Contributed to event planning and fundraising efforts.
Intern
Horseshoe Restaurant
- Managed stock and inventory.
- Provided excellent customer service.
- Assisted in marketing decisions based on financial results.
Education
Business Management - Business/Economics
University of Alberta
06-2024
High School Diploma -
HeadStart School
06-2019
High School Diploma -
International School of Lusaka, Zambia
06-2017
Skills
- Leadership and team management
- Customer service excellence
- Problem-solving and critical thinking
- Inventory and stock management
- Organizational and coordination skills
- Financial management and budgeting
- Marketing and promotional strategies
- Proficient in Microsoft Office Suite and CRM software (HubSpot, Salesforce, Insightly)
Certification
- Harvard Business Plan Development
- CRM Software training (HubSpot, Salesforce, Insightly)
- Enrollment in Canadian Securities Course (SEC) - August
Languages
English
Full Professional
Urdu
Professional
French
Limited
Accomplishments
- Residence Assistant- University of Alberta
References
References available upon request.
Timeline
Transportation Coordinator
Boltt Transportation LTD
01.2022 - 07.2023
Operations Associate
Rickson Oil LTD
01.2021 - 01.2022
Intern
Finance Bank Zambia
Intern
Eidhi Foundation
Intern
Horseshoe Restaurant
Business Management - Business/Economics
University of Alberta
High School Diploma -
HeadStart School
High School Diploma -
International School of Lusaka, Zambia
Similar Profiles
Vivek ZaveriVivek Zaveri
State Manager at FIRE BOLTT SMART WATCHState Manager at FIRE BOLTT SMART WATCH
Raj Kumar YadavRaj Kumar Yadav
Material Management, Procurement, Warehouse Management, SCM, Other Operational Activities at Savex Technologies Pvt Ltd. (Fire Boltt Smart Watch)Material Management, Procurement, Warehouse Management, SCM, Other Operational Activities at Savex Technologies Pvt Ltd. (Fire Boltt Smart Watch)
Harrison FryHarrison Fry
Corporate Analyst - Office of the CEO at Transportation Insight/Nolan Transportation GroupCorporate Analyst - Office of the CEO at Transportation Insight/Nolan Transportation Group
Miranda DolphinMiranda Dolphin
Practicum Student Therapist at River's Edge Counselling CentrePracticum Student Therapist at River's Edge Counselling Centre
Justin McArthurJustin McArthur
Warehouse Shipper at Cmax Paint and Autobody SupplyWarehouse Shipper at Cmax Paint and Autobody Supply