Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Muhammad Khan

Concord

Summary

Strong foundation in sales, assisting with customer concerns, and meeting company sales and loyalty quotas. Extremely passionate about customer engagement, marketing, and generating higher brand revenues while also prioritizing customer needs. Always punctual with excellent attendance, highly flexible schedule including weekends, holidays, and early mornings and nights.

Overview

2
2
years of professional experience

Work History

Brand Associate

Old Navy
05.2024 - Current
  • Handled Customer Inquiries professionally by providing accurate information regarding products, and assisting with returns.
  • Boosted store sales by making product recommendations tailored to the customer's needs.
  • Addressed Customer Complaints regarding products, and offered solutions to resolve any issue.
  • Advertised and promoted "Navyist Rewards Credit Card" and met company quotas every month driving results with a high card conversion.
  • Fulfilled "Buy Online, Pickup In Store, and Ship from store" Customer orders

Retail Sales Associate

Ross Dress for Less
10.2023 - 05.2024
  • Greeted customers and helped with product selections and purchases
  • Handled any customer returns and exchanges professionally, while resolving any customer issues
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Bachelor of Arts - UI/UX Design

Diablo Valley College
Pleasant Hill, CA
05-2029

Skills

  • Customer service
  • Sales expertise
  • Teamwork and collaboration
  • Multitasking
  • Problem-solving abilities
  • Product awareness
  • Communication skills
  • Time management
  • Excellent communication

Languages

Urdu
Professional Working

Timeline

Brand Associate

Old Navy
05.2024 - Current

Retail Sales Associate

Ross Dress for Less
10.2023 - 05.2024

Bachelor of Arts - UI/UX Design

Diablo Valley College

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Muhammad Khan