Muhammad Khan
Parts Advisor
Mississauga,ON
Summary
Resourceful Parts Advisor known for high productivity and efficient task completion. Specialized skills include inventory management, customer service excellence, and parts sourcing. Excel in communication, problem-solving, and time management, ensuring smooth operations in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Parts Advisor
Select trailor
Mississauga, Canada
01.2024 - Current
- Provide quotes to the customer, handle billing, and manage the cash department.
- Processed customers' orders, including invoicing and handling payment transactions.
- Wrote and recorded orders for merchandise or entered orders into computers.
- Organized warehouse space to ensure efficient storage of new and existing items.
- Oversaw inventory, procured parts, and documented part transactions via dealer management system software.
- Finalized sales receipts, contracts, logs, and other documentation regarding parts appointments.
- Maintained accurate records of all parts orders, returns, and exchanges.
Service Advisor
Drag Transport
Winnipeg, Manitoba
01.2018 - 12.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Followed up with existing customers regarding past services performed on their vehicles.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Resolved customer complaints in an efficient and courteous manner.
- Tracked customer requests, comments, problems, issues and resolutions within designated systems.
Automotive Technician
Acura DealerShip
Winnipeg, Manitoba
01.2015 - 12.2017
- Inspected vehicle engines and other components to identify potential issues.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Operated a variety of shop equipment safely and efficiently.
- Executed driving tests to ensure quality service outcomes before and after repairs.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
Education
AUTOMOTIVE TECHNICIAN CERTIFICATE -
Red River College
12-2013
Skills
- Inventory management
- Billing processing
- Customer relationship management
- Vehicle inspection
- Cash handling
- Problem solving
- Parts ordering
Timeline
Parts Advisor
Select trailor
01.2024 - Current
Service Advisor
Drag Transport
01.2018 - 12.2023
Automotive Technician
Acura DealerShip
01.2015 - 12.2017
AUTOMOTIVE TECHNICIAN CERTIFICATE -
Red River College
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