Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
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Muhammad Khan

Calgary,AB

Summary

Passionate IT student from the Southern Alberta institute of Technology with 5 years of experience in retail and Customer Service. Seeking to use the knowledge obtained through education in information technology from the Southern Alberta Institute of Technology in an environment where it can be the most effective and grow.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Security Guard

GardaWorld
Calgary, Alberta
04.2020 - Current
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation
  • Contacted law enforcement in case of unauthorized persons, documents and materials
  • Responded quickly to incidents and assessed active situations for security concerns
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
  • Participated in staff meetings, special events and professional development activities.

Sales Associate

Hudson's Bay
Calgary, Alberta
08.2018 - 01.2019
  • Helped customers locate products and checked store system for merchandise at other sites
  • Prepared merchandise for sales floor by pricing or tagging
  • Engaged with customers to effectively build rapport and lasting relationships
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Solved customer challenges by offering relevant products and services

Education

Associate of Science - Information Technology

SAIT (Southern Alberta Institute of Technology
09.2020 - Current

Skills

Wireless Technologyundefined

Affiliations

  • Vice President of House Of Dreams

Interests

Sports

Reading

Hiking

Travel

Timeline

Associate of Science - Information Technology

SAIT (Southern Alberta Institute of Technology
09.2020 - Current

Security Guard

GardaWorld
04.2020 - Current

Sales Associate

Hudson's Bay
08.2018 - 01.2019

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Muhammad Khan