Experienced Supervisor with over 15 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Resource Allocator
Emirates Airline groups
Dubai, Dubai
02.2008 - 03.2022
Managed team of employees, overseeing hiring, training and professional growth of employees.
Used coordination and planning skills to achieve results according to schedule and budget.
Train the new and existing staff in job duties, sanitation and safety procedure.
Prepare budget and cost estimates and establish methods to meet work schedules as well as staff shift schedule.
Increased customer satisfaction by resolving issues.
Team Leader
Emirates Airline Groups
Dubai, Dubai
11.2007 - 02.2008
Built strong relationships with customers through positive attitude and attentive response.
Mentored and guided employees to foster proper completion of assigned duties.
Confirmed confidential budget reports remained up-to-date for manager.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Led team of 50 members while providing exceptional customer service.
Cargo Assistant
Emirates Airline Groups
Dubai, Dubai
07.2003 - 11.2007
Created documents of load plans, cargo cleanliness inspections and transportation processes.
Led warehouse improvement initiatives to advance operational efficiencies.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Junior Cargo Assistant
Emirates Sky Cargo.
Dubai, Dubai
01.2001 - 07.2003
Handled the general cargo, clearing and forwarding the shipments.
Build-up and break-down of cargo freighter flights as per the load plans
Education
High School Diploma -
Govt. High School Shahdara
Lahore, Pakistan
01.1986 - 12.1987
Associate of Science - Refrigeration And Air Conditioning Mechanic Foundation
Punjab Board of Technical Education
Lahore, Pakistan
01.1991 - 12.1994
Skills
Resource Utilization Planning
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Timeline
Resource Allocator
Emirates Airline groups
02.2008 - 03.2022
Team Leader
Emirates Airline Groups
11.2007 - 02.2008
Cargo Assistant
Emirates Airline Groups
07.2003 - 11.2007
Junior Cargo Assistant
Emirates Sky Cargo.
01.2001 - 07.2003
Associate of Science - Refrigeration And Air Conditioning Mechanic Foundation
Punjab Board of Technical Education
01.1991 - 12.1994
High School Diploma -
Govt. High School Shahdara
01.1986 - 12.1987
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