Karuna Chawla
Mississauga,ON
Summary
Well rounded professional contributing enthusiasm, dedication, responsibility and good work ethic combined with a desire to utilize my customer service skills obtained through my 10 years of experience as Insurance Broker. I strive to grow and reach my full potential and achieve optimal success for my employer. I believe my analytical, customer service skills and communication skills will serve well in any company.
Overview
10
10
years of professional experience
Work History
Insurance Broker
Able Insurance Inc
Mississauga, ON
10.2014 - 05.2024
- Built strong relationships with brokers and clients for constructive communications.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Demonstrated leadership skills in managing projects from concept to completion.
- Collaborated with other professionals to develop innovative underwriting solutions.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
Education
Pharm.D - Pharmacy
Dalhousie University
Halifax, NSLLQP
Freedom 55
Bachelor of Science - Pharmacology
York University
Toronto, ONLicense Certificate - R.I.B.O
IBAO Member
12.2013
Skills
- Client Needs Analysis
- Customer Follow-Up
- Time management
- Client Relations Expertise
- Policy Adjustment Knowledge
- Excellent Communication Skills
- Operations Management
- Personal lines Insurance
- Cross sales capabilities
- Underwriter Collaboration
Timeline
Insurance Broker
Able Insurance Inc
10.2014 - 05.2024
Pharm.D - Pharmacy
Dalhousie University
LLQP
Freedom 55
Bachelor of Science - Pharmacology
York University
License Certificate - R.I.B.O
IBAO Member