Karuna Chawla
Mississauga,ON
Summary
Well rounded professional contributing enthusiasm, dedication, responsibility and good work ethic combined with a desire to utilize my customer service skills obtained through my 10 years of experience as Insurance Broker. I strive to grow and reach my full potential and achieve optimal success for my employer. I believe my analytical, customer service skills and communication skills will serve well in any company.
Overview
10
10
years of professional experience
Work History
Insurance Broker
Able Insurance Inc
10.2014 - 05.2024
- Built strong relationships with brokers and clients for constructive communications.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Demonstrated leadership skills in managing projects from concept to completion.
- Collaborated with other professionals to develop innovative underwriting solutions.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
Education
Pharm.D - Pharmacy
Dalhousie University
Halifax, NSLLQP
Freedom 55
Bachelor of Science - Pharmacology
York University
Toronto, ONLicense Certificate - R.I.B.O
IBAO Member
12.2013
Skills
- Client Needs Analysis
- Customer Follow-Up
- Time management
- Client Relations Expertise
- Policy Adjustment Knowledge
- Excellent Communication Skills
- Operations Management
- Personal lines Insurance
- Cross sales capabilities
- Underwriter Collaboration
Timeline
Insurance Broker
Able Insurance Inc
10.2014 - 05.2024
Pharm.D - Pharmacy
Dalhousie University
LLQP
Freedom 55
Bachelor of Science - Pharmacology
York University
License Certificate - R.I.B.O
IBAO Member
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