Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Hamza

Summary

Accomplished Chef and Customer Service Representative with a proven track record at Chicken Cottage, mastering food safety, sanitation, and effective communication. Excelled in kitchen management, ensuring high food quality and customer satisfaction. Skilled in recipe creation and addressing dietary needs, significantly enhancing dining experience and operational efficiency.

Overview

6
6
years of professional experience

Work History

Chef

Chicken Cottage
09.2021 - 03.2024
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.

Customer Service Representative

Larosh
02.2018 - 08.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

Bachelor of Arts - Accounting And Finance

BPP University
London, ON
05.2024

Skills

  • Food safety and sanitation
  • Knife Skills
  • Cooking techniques
  • Food quality
  • Kitchen Management
  • Food presentation
  • Meal Preparation
  • Effective Communications
  • Kitchen Operations
  • Grilling Techniques
  • Ingredient Knowledge
  • Sauce preparation
  • Recipe creation

Languages

English
Full Professional
Hindi
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Chef

Chicken Cottage
09.2021 - 03.2024

Customer Service Representative

Larosh
02.2018 - 08.2021

Bachelor of Arts - Accounting And Finance

BPP University

Similar Profiles

CREATE PROFILE
Muhammad Hamza