Muhammad Fiaz
Surrey,BC
Summary
Dynamic delivery professional with a clean driving record and a positive attitude, recognized for enhancing customer satisfaction at Home Delivery Flyer Service. Proven expertise in logistics management and safe driving, consistently achieving timely deliveries while optimizing routes and maintaining vehicle integrity. Strong problem-solving skills and attention to detail drive operational efficiency.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Home Delivery Flyer Service
09.2023 - Current
- Ensured timely and accurate deliveries to residential and commercial locations.
- Operated delivery vehicle following safety protocols and traffic regulations.
- Managed route planning to optimize delivery efficiency and reduce delays.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Communicated effectively with customers to address inquiries and resolve issues.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Inspected load security and checked for damages.
Owner/Operator Truck Driver
Home Delivery Flyer Service
09.2023 - Current
- Managed logistics and scheduling for timely deliveries across diverse routes.
- Ensured compliance with safety regulations and maintained vehicle inspections.
- Optimized load distribution to enhance fuel efficiency and reduce operational costs.
- Trained new drivers on best practices for route navigation and equipment handling.
- Developed relationships with clients to ensure high levels of service satisfaction.
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
Education
High School Diploma -
Governament High School
PakistanSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- Safe driving record
- Heavy lifting
- Order picking and processing
- Vehicle cleaning and maintenance
- Delivery scheduling
- Vehicle maintenance
Languages
English
Timeline
Delivery Driver
Home Delivery Flyer Service
09.2023 - Current
Owner/Operator Truck Driver
Home Delivery Flyer Service
09.2023 - Current
High School Diploma -
Governament High School