Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Muhammad Azeem

Surrey,BC

Summary

Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty.

Overview

3
3
years of professional experience

Work History

HVAC Assistant

EdgeAir Systems
Surrey, BC
01.2024 - Current
  • Installed, maintained and repaired HVAC systems in residential and commercial buildings.
  • Measured, cut and bent pipes to specified angles for installation of HVAC systems.
  • Operated a variety of hand tools such as shears, brakes, punches, drills and grinders to cut, shape, form and assemble sheet metal parts.
  • Installed insulation materials in accordance with established safety procedures.

Service Valet

Better Environ. Sound Transportation
Vancouver, BC
07.2022 - Current
  • Greeted customers upon arrival and provided excellent customer service.
  • Validated customer information, such as name and phone number, to ensure accuracy in records.
  • Ensured that the valet area was clean and free of debris at all times.
  • Assisted with parking of Bicycles in designated areas.
  • Maintained logs of all incoming and outgoing Bicycles.
  • Promoting Safe and environmentally friendly travel to large scale events across the lower mainland of BC.

Barista

McDonald's
Surrey, BC
05.2021 - 12.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Distribution Associate

Aritzia
New Westminster, BC
11.2022 - 01.2023
  • Verified stock levels and identified discrepancies in inventory counts.
  • Organized and distributed merchandise to designated areas within the warehouse.
  • Received, inspected, and recorded incoming shipments of materials and supplies.
  • Reported any defective products or damaged items to supervisors.
  • Monitored and maintained accurate records of all outbound shipments using shipping software systems.

Education

GED -

North Delta Secondary School
Delta, BC
06-2021

Certificate - Information Technology

CDI College
Burnaby, BC

Skills

  • Ventilation Systems
  • Equipment Installation
  • Product Knowledge
  • Complaint resolution
  • Quality Control
  • Active Listening
  • Technical Support
  • Prioritization
  • Customer Education
  • Computer Proficiency
  • Problem-solving abilities
  • Grammar
  • Follow-up skills
  • Researching
  • Adaptive team player
  • Positive and professional
  • Multi-Task Management

Affiliations

  • Video Edititing with After Effects CC
  • Professional Computing.

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

HVAC Assistant

EdgeAir Systems
01.2024 - Current

Distribution Associate

Aritzia
11.2022 - 01.2023

Service Valet

Better Environ. Sound Transportation
07.2022 - Current

Barista

McDonald's
05.2021 - 12.2023

GED -

North Delta Secondary School

Certificate - Information Technology

CDI College

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Muhammad Azeem