Muhammad Awais

Outlined main duties and tasks for security operations.

Security Operations Support

• Conduct security patrols of assigned areas to maintain visibility and deter unauthorized activities.
• Monitored access points and enforced visitor management protocols to enhance security integrity.
• Respond to security incidents according to established procedures and escalation protocols.
• Assisted with crowd management and traffic control during special events to maintain safety and order.

Conducted thorough observations of surroundings for potential threats.

• Maintain vigilant observation for suspicious activities, safety hazards, or security concerns.
• Documented security activities, incidents, and observations in daily logs to ensure accurate record-keeping and reporting.
• Communicate security information clearly to supervisors and team members.
• Provide detailed shift handover information to ensure continuity of security operations.

Executed emergency response protocols during critical incidents.

• Respond to emergency situations according to established protocols and procedures.
• Assist with evacuations, shelter-in-place, or other emergency response activities as directed.
• Provide basic first aid or CPR if properly trained and authorized to do so.
• Support coordination with external emergency responders when required.

Displayed professionalism in interactions with staff and visitors.

• Maintain a professional appearance and demeanor at all times while on duty.
• Interact with employees, visitors, and the public in a courteous and respectful manner.
• Follow all company policies, security procedures, and post orders.
• Participate in security training and professional development activities as required.

• Screened vendors and contractors before granting access to restricted areas within the mall.
• Oversaw security officers, managing scheduling and conducting performance evaluations to ensure compliance and effectiveness.
• Analyzed and investigated incidents with functional management and security supervisors to identify root causes and improve response strategies.
• Analyzed and investigated incidents alongside functional management and security supervisors.
• Coordinated with security personnel or other departments to establish safety of visitors and staff.
• Coordinated with security personnel or other departments to establish the safety of visitors and staff.
• Screened vendors and contractors before granting access to restricted areas within mall.
• Developed and maintained emergency response plans, ensuring readiness for fast and effective action during crises.
• Supervised daily operations of security personnel, ensuring adherence to protocols and procedures.
• Conducted regular training sessions for staff on emergency response and conflict resolution strategies.
• Supervised daily security operations, ensuring compliance with protocols and enhancing safety measures.
• Coordinated training programs for new security personnel, fostering skill development and team cohesion.