Muhammad Ateeq Baig
Gatineau,Quebec
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Highly organized candidate experienced in providing comprehensive clerical and administrative support. Adept at managing daily office operations, coordinating calendars, scheduling appointments, and handling incoming and outgoing calls. Committed to providing outstanding customer service and ensuring the accuracy of administrative tasks.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Nissa Therapy
09.2021 - Current
- Provided comprehensive administrative support, including spreadsheet management and document sorting
- Utilized advanced MS Office Suite and Google Workspace to streamline office operations
- Managed multi-line telephone systems, coordinated appointments, and facilitated client communications
- Ensured confidentiality and data protection while handling sensitive information
- Maintained supply inventory control and assisted in invoice processing.
Pharmacy Assistant
Trainyards Pharmacy
09.2021 - 07.2022
- Supported pharmacy operations through inventory management and process optimization
- Processed prescriptions and provided patient counseling on medication usage
- Maintained accurate patient records and managed pharmaceutical inventory
- Assisted in medication preparation, repackaging, and labeling
- Collaborated with healthcare providers to ensure prescription accuracy.
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
10.2015 - 09.2021
- Managed front desk operations, including greeting guests, managing check-in processes, and answering inquiries
- Handled high-volume, multi-line phone systems and directed calls to appropriate personnel
- Maintained office supplies, managed inventory, and processed payments
- Provided administrative support, including filing, copying, and faxing documents
- Assisted in prescription processing, medication dispensing, and insurance claims.
Medical Office Assistant
MedReach Medical Center
07.2011 - 08.2015
- Answered incoming calls, scheduled appointments, and addressed patient inquiries
- Managed patient records, including updating electronic medical records and processing insurance claims
- Greeted visitors, provided assistance, and maintained a professional reception area
- Assisted in inventory management, restocking supplies, and collecting payments
- Coordinated patient scheduling and check-in processes to ensure efficient office operations.
Education
Diploma - Pharmacy Technician
CDI College
Ottawa, ON06.2005
Bachelor of Science - Computer Science
Hamdard University
Punjab, PK09.1999
Skills
- Advanced MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Google Workspace, Google Docs
- Proficient in Spreadsheet Management
- Multi-Line Telephone Systems
- Research and Analytical Skills
- Database and Client Management Systems
- Multitasking and Time Management
- Office Equipment Operation
- Confidentiality and Data Protection
- Strong Organizational Skills
- Appointment Coordination
- Document and File Management
- Supply Inventory Control
- Data Entry
- Employee Communications
- Mail Management
- Invoice Processing
- Correspondence Writing
- Document Sorting
- Travel Administration
- Detailed Meeting Minutes
- Employee Training
- Meeting Planning
Languages
English
Urdu
Punjabi
References
Available upon request
Timeline
Administrative Assistant
Nissa Therapy
09.2021 - Current
Pharmacy Assistant
Trainyards Pharmacy
09.2021 - 07.2022
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
10.2015 - 09.2021
Medical Office Assistant
MedReach Medical Center
07.2011 - 08.2015
Diploma - Pharmacy Technician
CDI College
Bachelor of Science - Computer Science
Hamdard University
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