Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Muhammad Ashraf

Calgary,AB

Summary

Highly motivated, with a background in retail sales, skilled in customer service, and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow, and increased satisfaction.

Committed job seeker with a history of meeting company needs through consistent and organized practices. Skilled in working under pressure, and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Rideshare Driver

Uber
Calgary, Alberta
10.2021 - Current
  • Established positive relationships with customers through courteous interactions.
  • Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
  • Delivered or picked up mail and packages for customers or employees.
  • Employed defensive driving techniques to ensure the safety of passengers and other road users.
  • Followed company protocols regarding cancellations, refunds, and other requests from customers.
  • Provided excellent customer service, including assistance with luggage and answering queries about the local area.

Delivery Driver/Package Handler

T-Force Logistics
Regina, Saskatchewan
04.2020 - 09.2023
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Autoparts Sales Associate

Canadian Tire
Calgary, Alberta
03.2022 - 05.2023
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Used technology resources to assist customers in locating and selecting items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed day-to-day duties accurately and efficiently.
  • Answered store and merchandise questions and led customers to wanted items.

Sales Associate

Walmart
Regina, Saskatchewan
01.2018 - 09.2021
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Attended weekly team meetings to review performance goals and objectives.
  • Greeted customers to determine wants or needs.
  • Assisted customers with product selection, sizing and styling.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Worked with fellow sales team members to achieve group targets.

Retail Sales Associate Cashier

7 - Eleven
Regina, Saskatchewan
01.2017 - 01.2018
  • Helped other team members as needed during peak business times.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained work area and kept cash drawer organized.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Followed company safety regulations to maintain safe work environment.
  • Greeted customers and provided excellent customer service.
  • Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Education

Bachelor of Arts - Education

AIOU
Pakistan
04-2013

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Package handling
  • Cash handling
  • Relationship building
  • Verbal and written communication
  • Merchandise receiving and handling

Languages

English
Professional
Urdu
Professional
Punjabi
Professional

Certification

  • First Aid/CPR
  • Power Trained
  • Walkie Operator
  • Class 4 Driver's License

References

References available upon request.

Timeline

Autoparts Sales Associate

Canadian Tire
03.2022 - 05.2023

Rideshare Driver

Uber
10.2021 - Current

Delivery Driver/Package Handler

T-Force Logistics
04.2020 - 09.2023

Sales Associate

Walmart
01.2018 - 09.2021

Retail Sales Associate Cashier

7 - Eleven
01.2017 - 01.2018

Bachelor of Arts - Education

AIOU

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Muhammad Ashraf