Muhammad Arsalan
Mississauga,Canada
Summary
To succeed in an environment of growth and excellence and earn a job which provides job Satisfaction and self-development and help achieve personal as well as organization goals.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Shoppers Drug Mart
03.2017 - Current
- Organize backroom product
- Ensure product is replenished on shelves in a timely manner
- Advise appropriate person about stock outs
- Take initiative to acknowledge and assist customers in aisles
- Signage and talkers displayed accordingly including flyers, corporate markdowns
- Expert in assigned areas product inventory, product placement expiry dates, promotion
- Maintains operate standard guidelines pertaining to mage and trends in store
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Cashier
Dominos pizza
11.2016 - 02.2017
- Greet customers, take orders and receive payments
- Clean counter surfaces, tables and chairs
- Maintain ovens and other equipment and utensils
- Checking equipment to ensure correct working order
- Maintaining food supply and stock.
Education
Finance
Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON09.2025
Grade 12 -
John Fraser Secondary School
05.2017
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Compliance understanding
- Vendor management
Profileofskills
- Maintained excellent customer relations constantly and gave accurate and detailed information to clients and well versed in recognizing client`s financial needs.
- Proven track record to perform well under pressure and ability to multitask.
- Strong work ethics with the ability to prioritize my work and meet deadlines on a regular basis.
- Fluent in: English, Hindi, Urdu and Pashto.
- Proficient with use of Microsoft Applications - MS Office Program-MS Word, MS-Excel & Outlook.
Languages
English
Full Professional
Urdu
Full Professional
Timeline
Customer Service Representative
Shoppers Drug Mart
03.2017 - Current
Cashier
Dominos pizza
11.2016 - 02.2017
Grade 12 -
John Fraser Secondary School
Finance
Sheridan College Institute of Technology And Advanced Learning
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