Muhammad Ali
Calgary
Summary
Reliable and customer-focused professional with extensive experience operating vehicles safely, assisting the public, and managing high-pressure situations. Seeking to contribute these strengths as a Transit Operator with Calgary Transit.
Overview
11
11
years of professional experience
Work History
Professional Driver
Uber
01.2015 - Current
- Transport passengers safely in high‑traffic areas.
- Conduct pre‑trip and post‑trip inspections.
- Provided excellent customer service and assistance.
- Navigate adverse road and winter conditions.
- Customer-Focused Service
- Time Management
- Long-Duration Driving
- Stamina and Alertness
- Professional Ethics
- Stress Management
Installation & Repair Technician
TELUS
01.2021 - Current
- Install/repair Internet, TV, Phone, and Smart Home systems.
- Provide on‑site customer training and service.
- Public Communication
- Safety-First Mindset
- Customer-Focused Service
Field Technician
Terracon GeoTechnique Ltd
01.2018 - 01.2021
- Conduct field data collection and reporting.
- Collaborate across shifts and maintain safety standards.
Courier Contractor
Dynamex
03.2015 - 09.2018
- Deliver Bank bags safely to branches all over Alberta
- Managed delivery schedules to ensure timely service.
- Coordinated route optimization to enhance delivery efficiency.
- Trained new contractors on safety protocols and operational procedures.
Education
Bachelor of Software Engineering -
Bahria Institute of Management & Computer Sciences
01.2008
Skills
- Defensive Driving
- Pre/Post Trip Inspections
- Passenger Service
- Route Navigation
- Communication & Problem‑Solving
- Stress Management
- Time Management
- Workplace Safety
Key Qualifications
- 9+ years professional driving experience
- Defensive driving & safety-first mindset
- Strong customer service & conflict resolution
- High-traffic urban driving experience
- Reliable, punctual, and policy-compliant
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Installation & Repair Technician
TELUS
01.2021 - Current
Field Technician
Terracon GeoTechnique Ltd
01.2018 - 01.2021
Courier Contractor
Dynamex
03.2015 - 09.2018
Professional Driver
Uber
01.2015 - Current
Bachelor of Software Engineering -
Bahria Institute of Management & Computer Sciences