Muhammad Akhtat
Milton,ON
Summary
A seasoned Business Owner and General Manager with a proven track record in fostering robust customer relations and driving significant profitability improvements. Leveraging skills in business planning and employee training, I've consistently enhanced company reputations and achieved financial goals. Expert in relationship building and strategic planning, I excel in dynamic, customer-focused environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Owner
Headshop
01.2024 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
General Manager
Mobil Gas Station
01.2022 - 12.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
General Manager
Papa John's Pizza
01.2020 - 10.2022
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Education
Deploma -
Cedarbrae Collegiate Institute
Scarborough, ON08.2022
Skills
- Customer Relations
- Attention to Detail
- Customer Service
- Driven and Determined
- Entrepreneurial personality
- Relationship Building
- Work Planning and Prioritization
- Business Planning
- Employee Training
Languages
English
Full Professional
Certification
Police foundation program ,, YiPI.
Timeline
Business Owner
Headshop
01.2024 - Current
General Manager
Mobil Gas Station
01.2022 - 12.2022
General Manager
Papa John's Pizza
01.2020 - 10.2022
Deploma -
Cedarbrae Collegiate Institute