Muhammad Ahsan
Mississauga,Canada
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walmart
Mississauga, ON
10.2021 - 12.2022
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Receptionist Assistant
Al Dehyafa Specialized Orthodontic
Dubai, UAE
01.2021 - 09.2021
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Education
BBA - Business
Mcmaster University
Hamilton, ON04.2026
Skills
- Analytical and Critical Thinking
- Critical Thinking
- Flexible and Adaptable
- Decision-Making
- Active Listening
- Good Telephone Etiquette
- Attention to Detail
- Cultural Awareness
- Multitasking Abilities
- Interpersonal Communication
Timeline
Customer Service Associate
Walmart
10.2021 - 12.2022
Receptionist Assistant
Al Dehyafa Specialized Orthodontic
01.2021 - 09.2021
BBA - Business
Mcmaster University
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