Muhammad Ahmed
Toronto
Summary
Proven track record of enhancing customer satisfaction and loyalty at Walmart, adept in handling secure transactions and resolving complaints with professionalism. At Lahore Tikka House, innovated recipes that significantly boosted sales. Skilled in Microsoft Office and training, demonstrating exceptional interpersonal communication and a strong work ethic.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
5995 Steeles Ave E, Scarborough, ON M1V 5P7
03.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
Chef
Lahore Tikka House
1365 Gerrard St E, Toronto, ON M4L 1Z3
01.2022 - 08.2023
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Received numerous accolades from critics for creative dish presentations, elevating the restaurant''s reputation within the industry.
- Introduced unique fusion cuisine concepts that garnered widespread praise from both customers and food critics alike.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
Education
High School Grade 12th
Cedarbrae Collegiate Institute
550 Markham Rd, Scarborough, ON M1H 2A2Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Written and verbal communication
- Interpersonal Communication
- Microsoft Office
- Training and mentoring
- Active Listening
- Reliable and Responsible
- Honest and Dependable
Languages
English, Urdu, Punjabi, Arabic, French
Professional Working
Timeline
Cashier
Walmart
03.2023 - 09.2024
Chef
Lahore Tikka House
01.2022 - 08.2023
High School Grade 12th
Cedarbrae Collegiate Institute