Summary
Overview
Work History
Education
Skills
Certification
Driving Skills
References
Timeline
Generic

Muhammad Afzal Sadiq

Calgary,Canada

Summary

Detail-oriented IT and Network Support Specialist with over 10 years of extensive hands-on experience in IP network integration, deployment and troubleshooting. Hands-on configuration and experience in setting up Cisco routers to perform functions at the Access, Distribution, and Core layers.

Overview

1
1
Certification

Work History

Network Support Specialist

Nexix Inc.
Calgary, Canada
  • Responsible for performing administration on BGP & OSPF routing protocols
  • Configured route redistribution between EIGRP and OSPF
  • Involved in Network Designing, Routing, DNS, IP Sub netting, and TCP/IP protocol
  • Provided Layer-3 redundancy by implementing HSRP in the network
  • Hands-on experience in implementation and troubleshooting of BGP, OSPF, IPV4 and Ethernet Protocols
  • Managed various VLANs, IP addressing for various subnets, VLAN Trunking between various ASW.

Network Engineer

Bahira Town IT Department
Rawalpindi, Pakistan
  • Configured, implemented, and supported Cisco routers (2800s, 3800s), switches (2960, 3550, 3560, 4500), and firewalls (PIX, ASA 5500s)
  • Troubleshoot and resolved LAN/WAN connectivity issues
  • Configured, implemented, and troubleshot layer 2 switching: Trunking, RSTP+, EtherChannel, Inter-VLAN and HSRP
  • Configured, troubleshoot, and optimized routing protocol: EIGRP and OSPF for lowest latency
  • Built and maintained Visio documentation database of network topology
  • Managed and monitored all network devices.

IT Support Engineer

Trans Telecom
Riyadh, KSA
  • Provided remote support to STC customers and field engineers
  • Provided help-desk technical support for installation, integration, and maintenance on the STC Digital Broadband Delivery System
  • Supported Cisco routers, switches, LAN to internal and external customers
  • Researched solutions from various sources and applied documented procedures to resolve hardware and software issues for internal and external customers
  • Troubleshoot network issues (TCP/IP, HTTP, SSH, DNS) to internal and external customers
  • Analyzed key metrics to measure network product effectiveness.

Engineering Supervisor NOC

PTCL
Rawalpindi, Pakistan
  • Ensured 4x7 IP Network Monitoring through platforms TeMIP, HPE Service Manager, CA and Performance Center
  • Creation Review & Optimization of Alarm Co-relations rules for IP Network Elements
  • Fault Management and outage Management and escalations
  • Monitoring of International and domestic IP Traffic
  • Media configuration for all carrier & Corporate customers as per SOP
  • Timely Escalation of network faults for early rectification
  • Technical support to regional team, carrier & corporate customers.

Education

MS Electronic /Telecom -

University of Gavle
12.2010

Bachelor in Electronics Technology -

PIMSAT
12.2006

Skills

  • Network Troubleshooting
  • Cisco Networking (CCNA)
  • Network Security
  • TCP/IP, DHCP, DNS, BGP, EIGRP
  • LAN/WAN Technologies
  • Network Monitoring Tools (Wireshark, Nagios)
  • Routing and Switching
  • VPN Configuration
  • IP Traffic
  • Network configuration

Certification

  • Cisco Certified Network Analyst (CCNA), CISCO, 2020-06-01
  • AWS Solution Architect, 2020-07-01

Driving Skills

Hold Class 4 Alberta driving License.

References

Available upon request.

Timeline

Network Support Specialist

Nexix Inc.

Network Engineer

Bahira Town IT Department

IT Support Engineer

Trans Telecom

Engineering Supervisor NOC

PTCL

MS Electronic /Telecom -

University of Gavle

Bachelor in Electronics Technology -

PIMSAT

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Muhammad Afzal Sadiq