Muhammad Abdullah

Assistant Store Manager

Walmart Canada

06.2019 - Current

Lead full store operations, overseeing all departments including Fresh, Dry Grocery, General Merchandise, Front End, and Backroom, ensuring operational excellence, team performance, and alignment with Walmart’s brand standards.
Drive daily execution of store routines, including merchandising, pricing, inventory management, scheduling, cleanliness, and customer service, contributing to consistent operational readiness and a positive shopping experience.
Maintained over 95% compliance on operational scorecards across key areas such as availability, safety, food quality, and cleanliness, resulting in improved customer satisfaction and audit performance.
Managed and developed a diverse team of 60+ associates and department managers, fostering a high-performance culture through coaching, performance evaluations, and accountability, leading to a 22% reduction in absenteeism and an 18% increase in engagement scores.
Led successful execution of weekly sales plans, seasonal transitions, and corporate initiatives, delivering 100% compliance on feature execution and promotional accuracy during key events such as Back to School and Holiday campaigns.
Partnered with replenishment, pricing, and inventory control teams to ensure accurate stock levels, timely product flow, and effective shrink management—resulting in a 6.7% YOY sales increase and a 14% reduction in shrink across core departments.
Ensured full compliance with safety and regulatory standards, including HACCP and occupational health requirements, through regular audits, process monitoring, and associate training—earning 98%+ scores on internal and external inspections.
Acted as the primary leadership contact during peak shifts, resolving customer escalations, managing labor, and supporting daily decision-making to ensure business continuity and operational success.