Muhammad Abbas Khan
Mississauga,Canada
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Part-Time | Team Member
Tim Hortons
2525 Hyde Park Gate, Oakville, ON L6H 6G6, Canada
01.2020 - Current
- Quick adaptation to the environment in a high-stress environment.
- Unloaded truck shipments.
- Handling cash and other customer-related responsibilities.
- Fixed positioning of a heavier load.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Addressed customer needs, responding to specific requests.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Internship for Web Design
Steeles Health Centre
350 Rrutherford RD S, Brampton, ON L6W 3M2, Canada
01.2024 - 12.2024
- Created basic websites from scratch
- Created databases to keep track of appointments, requests, reviews and more
- Designed web UI best tailored for delivering ease and simplicity
- Designed flier designs
- Implemented strategies to take advantage of new opportunities.
- Facilitated training sessions for new employees on company policies and procedures.
- Created professional images using adobe software
- Worked overtime from home
- Social Media Management
- Adhered to policies and worked strictly through standards
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
Seasonal Event Security Guard
Condor Security | Toronto's Nuit Blanche
21 Colonel Samuel Smith Park Dr, Etobicoke, ON
10.2024 - 10.2024
- Controlled and monitored large crowds, ensuring order and safety during high-traffic events
- Monitored CCTV systems to ensure safety and security of premises.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Responded quickly and calmly to any emergencies that arose during an event.
- Emergency Response.
- Conducted screening of attendees and staff, verifying credentials, and managing entry and exit points to prevent unauthorized access.
- Regularly patrolled event areas to identify and address potential safety risks or breaches.
- Responding to disturbances or disputes, mediating situations professionally to de-escalate tension.
- Assisted guests by providing directions, answering inquiries, and ensuring their overall safety and comfort.
Security Guard
Manhood Convention Centre
2761 Coopers Avenue Mississauga, ON L4Z 1R9, Canada
01.2023 - 12.2023
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Patrolled crowds during events to preserve order and promote security.
- Searched bags manually to identify prohibited items and contraband.
- Enforced safety regulations and monitored access control points.
- Monitored CCTV systems to ensure safety and security of premises.
- Provided escorts for employees entering and exiting the building after hours.
- Responsible for setting up signs and indicators
- Helped with organization of seating arrangements, and setting up tables
- Answering general inquiries
Freelance Website Designer
ONLINE
Mississauga , ON
01.2022 - 12.2023
- Created basic websites
- Sold websites to companies in need of basic website design to small businesses
- Worked with a mentor to eliminate any flaws
- Practical use of Java, HTML, CSS
- Offered moderation of websites in exchange for cheap monthly installments
- Helped create a strong marketed through various different designs
- Implemented improvements to boost site performance.
- Designed and developed responsive websites optimized for mobile and desktop platforms.
Teacher Assistant (Volunteered)
Shalimar Centre
Mississauga, Canada
01.2020 - 12.2020
- Assisted with classroom and student management
- Taught basic Arabic to Kindergarten students
- Organized and prepared children's summer school forms
- Supervised Grade 3-4 students
- Entrance supervisor on Fridays - Inputting names and phone numbers of the number of guests
- Center rule regulator
- Assisting guests with questions and issues
- Experience with answering calls in order to provide answers to basic inquiries about prayer timings, leaving messages, and scheduling dates for one on one meetings with a scholar of islam
Volunteer
The Woodlands School
Mississauga, Canada
01.2018 - 12.2018
- Performed and assisted guests at open house for questions regarding the School
- Helped at the Open House event by illustrating how students learn in Gym class at the Woodlands School
Education
Diploma - Graphic Design & Web Development
CCBST [Canadian College of Business, Science & Technology]
90 Burnhamthorpe Rd West, Unit #40211-2024
OSSD -
The Woodlands Secondary School
Mississauga06-2020
BA - Management, Communications
University of Toronto Mississauga
MississaugaSkills
- Customer service
- Excellent communication abilities
- Inventory management
- Physical Strength
- Exceptional Marketing
- Calm Under High Stress
- Punctual
- Wordpress fluency
- Organization
- Crowd Control
- Team management
- Digital Typography
- Intermediate understanding of Code and Programming
- HTML, CSS, PHP
- Proficient with Adobe software
- Photoshop, InDesign, Illustrator, Premiere Pro
- Proficient with Microsoft Office software
- Word, Excel, Onenote, PowerPoint, Outlook,
- Problem solving
- Verbal and written communication
- Dependability and reliability
- Attention to detail
- Heavy lifting strength
- Bodyweight exercise progressions
- Balance and stability training
- Weight management strategies
- Endurance training principles
- Core strength development
- Recovery and regeneration techniques
- Strength development
Certification
- Paragon Security Certification, 01/01/23 | License Number: 11444822
- Food Safety at Work
- WHIMS
- Robbery Prevention at Work
- Certified in CPR(C) AED AND EMERGENCY FIRST AID
- Class-G Drivers License, 08/21/24
References
- Razia Siddique, Tim Hortons, Manager, 416-278-8661
- Grace Huynh, Tim Hortons, Assistant Manager, 647-628-0974
- Maria Estrada, Tim Hortons, Assistant Manager, 647-877-8704
- Salman Bookwala, Shalimar Islamic Center, Volunteer Coordinator/Chairman of the board, 647-768-6200
- Uzair, Software Developer/Speaker/Educator/Web Design Consultant/Mentor, 647-893-3040
- Balpreet Singh, Security Personnel, 647-400-0855
- Moiz Khan, Supervisor at internship, 416-566-6024
- Nazia Murrad, Security Personnel/RCMP Special Constable, 289-788-6471
- Jewel May Hernandez, Airport check-in services, 647-676-6253
- Mary Joy Ferrer, Airport check-in services, 647-676-6253
Affiliations
- Training at gym regularly
Timeline
Seasonal Event Security Guard
Condor Security | Toronto's Nuit Blanche
10.2024 - 10.2024
Internship for Web Design
Steeles Health Centre
01.2024 - 12.2024
Security Guard
Manhood Convention Centre
01.2023 - 12.2023
Freelance Website Designer
ONLINE
01.2022 - 12.2023
Part-Time | Team Member
Tim Hortons
01.2020 - Current
Teacher Assistant (Volunteered)
Shalimar Centre
01.2020 - 12.2020
Volunteer
The Woodlands School
01.2018 - 12.2018
Diploma - Graphic Design & Web Development
CCBST [Canadian College of Business, Science & Technology]
OSSD -
The Woodlands Secondary School
BA - Management, Communications
University of Toronto Mississauga
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