Muhamed Anzari Ka
Thunder Bay,ON
Summary
Dynamic leader with proven success in supervising Tim Hortons' operations, enhancing team productivity, and significantly improving customer satisfaction. Excelled in marketing roles, increasing brand awareness and leveraging Microsoft Excel for data analysis to drive sales. Skilled in training and multitasking, adept at prioritizing tasks to achieve strategic goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
09.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Marketing Executive
Pavizham Healthier Diet Pvt. Ltd
09.2020 - 11.2022
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Collaborated with developers, advertisers and production managers to market products and services.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
Marketing Analyst Intern
Greenland Particle Boards Pvt Ltd
09.2019 - 07.2020
- Analyzed sales data to identify opportunities for upselling and cross-selling products, increasing average purchase values for customers.
- Compiled and analyzed customer feedback from various channels, identifying areas for improvement in product offerings and marketing efforts.
- Supported the creation of targeted marketing campaigns by segmenting customer data based on demographics and consumer behavior.
- Enhanced marketing strategies by conducting thorough market research and analyzing industry trends.
Education
Post Graduation Diploma - Digital Marketing
Confederation College
Thunder Bay08-2024
Bachelors of Commerce - Commercial And Advertising Art
Mes College
Kerala, India04-2019
Skills
- Training and mentoring
- Schedule development
- Microsoft excel experience
- Priority management
- Multitasking
- Professionalism
Certification
- HubSpot Content Marketing Certification – HubSpot Academy.
- Google Analytics Individual Qualification – Google.
- Tableau Desktop Qualified Associate – Tableau Software.
- Facebook Blueprint Certification, Digital Marketing Associate – Facebook Blueprint.
Timeline
Supervisor
Tim Hortons
09.2023 - Current
Marketing Executive
Pavizham Healthier Diet Pvt. Ltd
09.2020 - 11.2022
Marketing Analyst Intern
Greenland Particle Boards Pvt Ltd
09.2019 - 07.2020
Post Graduation Diploma - Digital Marketing
Confederation College
Bachelors of Commerce - Commercial And Advertising Art
Mes College
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