Muhagir Adem

• Streamlined administrative tasks, including filing, data entry, and phone support.
• Coordinated logistics for conferences and workshops, ensuring seamless execution.
• Organized fundraising events to promote organization's mission and increase contributions.

Delivered exceptional customer service by greeting customers and addressing inquiries.

• Processed returns, exchanges, and refunds in compliance with company policies.
• Executed cashier duties, including accepting payments and providing accurate change.
• Utilized point-of-sale system to efficiently process transactions.
• Collaborated with teammates on sales-processing tasks to achieve daily sales targets.

• Resolved customer complaints efficiently to enhance service satisfaction.
• Responded to 50+ inquiries via phone, email, and chat with accurate product information.
• Collected customer feedback through surveys to inform service improvements.