Mugunth Gurusamypalayam Elanchelian
Mississauga,Canada
Summary
Business professional with comprehensive background in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
14
14
years of professional experience
Work History
Business Analyst
Wipro Technologies
07.2011 - Current
- Led business analysis across teams, aligning objectives
- Managed key stakeholder relations, facilitating open communication
- Mentored junior BSAs, promoting best practices
- Identified process improvement opportunities through gap analysis
- Ensured project deliverables met business needs, driving alignment
- Led cross-functional meetings for project scope clarity
- Utilized business analysis tools for efficient solution designs
- Ensured successful adoption of new systems and processes
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
- Streamlined report generation processes, significantly reducing time spent on monthly performance analysis.
- Optimized business operations by designing and introducing efficient workflow processes, which led to smoother project execution.
- Improved data governance with establishment of standardized protocols, ensuring consistency and accuracy across datasets.
- Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Education
Master of Information Technology - Business Information Systems
The University of Sydney
Sydney, NS07.2014
Skills
- Requirements Gathering
- Business Requirements
- Gap Analysis
- Change Management
- Agile Methodologies
- Stakeholder Management
- Cross-Functional Team Collaboration
- Project Management
- Data analysis
- Project management
- Business process improvement
- Workflow Analysis
- Strategic planning
Accomplishments
- Earned the Young Minds of SBSA Award for 2+ years in a row for documenting, redesigning and improving business processes.
- Designed a workflow solution for Wipro Infotech, resulting in efficient client appreciation and escalation communication.
- Coordinated cross-functional teams and provided business analysis for 3 projects totaling $37 million.
- Led team to meet 97% of SLAs by streamlining business processes and identifying areas for improvement.
- Reduced organizational operating costs by 7% by streamlining processes.
ACCOUNTS HANDLED
CITIBANK
- Worked with Compliance, Governance and Data Management teams on establishing enterprise level application(s) to assist the organization in maintaining data compliance and governance standards, establishing data provisioning and consuming process.
- Translating the business requirements into functional and requirement specification documents
- Implementing project plans within pre-set budgets and deadlines
- Responsible for analyzing the change request through Change Management Methodologies like Influencer Analysis
- Coordinating the changes required with the development team.
- Identifying new tools & technologies to develop release streams and builds
- Performing routine project activities required to manage release by test production and environments
- Accountable for overall project scope, resourcing and requirements during project(s) life cycle
WIPRO INFOTECH
- Served as a mediator between the company, customer, development team and any third-party regarding software functionality throughout the development cycle
- Liaised with multiple stakeholders across the company to ensure all processes and requirements were accurately defined.
- Prepared several business requirement specifications that successfully delivered necessary change in a manageable and non-intrusive way
- Responsible for making the development and testing team understanding the change using Data flow diagrams and flow charts
- Responsible for timely delivery, budgeting and product forecasting.
COMMONWEALTH BANK
- Responsible for assisting the team in consulting the feasibility of utilizing big data analytics
- Handled the end-to-end workflow by interacting closely with multiple stakeholders in considering the utilization of big data for Banking servers
- Served as a mediator between the client, development and testing team regarding the functionality throughout the software development cycle
- Drafted and documented the business requirements and delivered timely project releases
KOHLS' RETAIL CORPORATION
- Responsible for making the development and testing team understanding the change using Data flow diagrams and flow charts.
- Successfully implemented new designs within the Business Operating Model by following agile methodology
LIBERTY LIFE INSURANCE
- Responsible for assisting the team in preparing business and functional documents along with the release documents
- Handled the end-to-end workflow by interacting closely with the Business Analyst and helped them in gathering business requirements
- Successfully completed the initial phase of Liberty Life web application project 3 days ahead of the set timeline
Timeline
Business Analyst
Wipro Technologies
07.2011 - Current
Master of Information Technology - Business Information Systems
The University of Sydney
Similar Profiles
Shafique KhanShafique Khan
Cloud Administrator – L3 Support at Wipro TechnologiesCloud Administrator – L3 Support at Wipro Technologies
RICHARD ROBINRICHARD ROBIN
Data Analyst Intern at Wipro TechnologiesData Analyst Intern at Wipro Technologies
Keshav PuriKeshav Puri
Network Engineer (Client-British Telecom) at Wipro TechnologiesNetwork Engineer (Client-British Telecom) at Wipro Technologies
Santosh MishraSantosh Mishra
Sr. Project Engineer at Wipro TechnologiesSr. Project Engineer at Wipro Technologies
Tina CharbonneauTina Charbonneau
Parts Sales Executive at World AmericaParts Sales Executive at World America